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Driven, hardworking Registered Nurse, Board Certified in the State of Florida. Seasoned RN with 11 years of hospital-based direct patient care including specialized experience in the post-operative orthopedic, spinal, and trauma patient. Trained experience in wound care evaluation and treatment, with superior record of interdisciplinary collaboration and innovation. Accomplished in business with 7 years of sales, management, and marketing experience including a background in account management, employee training, cost analysis, and customer service. Adaptable, and flexible. Authentic, and inclusive. Computer literate with outstanding capability to learn new processes. Strong interpersonal skills, written and verbal communication, and effective listening. Firm personal ethical and moral backbone, extremely driven to accomplish and succeed.
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Alternate Solutions Health Network – Cleveland, OH,
- Developed rapport with patients requiring post-acute arrangements of home healthcare to encourage trust and ensure safety.
- Worked seamlessly with hospital-employed case managers to assist and arrange home health care within my assigned 245-bed hospital.
- Communicated timely and effectively with patients, families, physicians, infusion agencies, DME agencies, home care agencies, and teammates to arrange complex home care cases without delay in discharge.
- Thoroughly reviewed patient charts and notes with efficiency and accuracy to coordinate homecare orders with physicians.
- Participated in process improvement exercises to optimize services and improve future care.
- Worked effectively with staff from all departments to coordinate resolutions.
- Fostered partnerships to increase patient influx and facilitate hospital development
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
Milan Laser Hair Removal – Lansing, MI,
- Educated patients, families, and caregivers on diagnoses, treatment options, disease process management.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing
- Audited charts and reviewed clinical documents to verify accuracy
- Partnered with healthcare teams to address care plan management, development and implementation
- Identified alternative pain control methods to avoid use of opioids and other overly-abused narcotics
- Complied with infectious disease measures to reduce spread of COVID-19 between patients, families, and medical personnel
- Oversaw various aspects of telemetry by administering PA catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation and chest tubes
Milan Laser Hair Removal – Lexington, KY,
- Analyzed care plans and upheld JCAHO, Medicare, and Medicaid guidelines
- Stayed abreast of advances in treatments, emerging pharmaceutical applications, and new diagnostic tools for application in acute inpatient care
- Managed care for post-operative patients from initial recovery through discharge
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time
- Performed routine wound care and dressing changes on schedule
Cox Enterprises – San Clemente, CA,
- Developed strong relationships with advertisers and negotiated pricing following established procedures
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
- Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats
- Helped customers in determining design and layout of sold and spec ads
- Made outbound calls to existing customers to upsell advertising packages
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts
- Created and presented media and advertising packages to prospective customers
Hood Industries, Inc. – Hattiesburg, MS,
- Created strategies to develop and expand existing customer sales, resulting in increased profitability
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skillset
- Protected company assets with strategic risk management approaches
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes, and coaching employees on company protocol and payroll operations
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Monitored metrics to assess performance and implement continuous improvements
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
Western Governors University - Salt Lake City, UT
Second degree, Bachelor Program in progress
Valencia College - Orlando, FL
Registered Nurse- Licensed 09/2010
Drew University - Madison, NJ
Minor in Environmental Studies
Daisy Award Nominee, January 2021, OVAMC
Nursing Professional Development Council, Active Member, OVAMC
Nursing Journal Club Presenter and Contributor, OVAMC
Nursing Practice Council, Founding Member, Osceola Regional MC
Nursing Preceptor, OVAMC and Osceola Regional MC
Charge Nurse, OVAMC and Osceola Regional MC
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School Attended
- Western Governors University
- Valencia College
- Drew University
Job Titles Held:
- Post Acute Care Coordinator
- Registered Nurse (RN)
- Registered Nurse (RN)
- Advertising Account Executive
- Branch Manager
Degrees
- Bachelor of Science
- Associate of Science
- Bachelor of Arts
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