Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Skills
Food and Beverage Service
Bar Operations and Logistics
Supply and Inventory Maintenance
Teamwork and Professionalism
Multitasking and Prioritization
Mixology Techniques
Sales Development
Work History
01/2022 to Current
BartenderHcsc – Wichita Falls, TX,
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Decreased waste, following strict recipes and drink measurement protocol.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
04/2017 to 01/2022
Server/BartenderCedar Fair Entertainment Company – Galveston, TX,
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
06/2020 to 07/2021
Recruiting and Development Specialist Three Rivers Casino – Coos Bay, OR,
Defined and integrated roles, responsibilities and processes for business team and data management organization.
Completed projects in alignment with target deadlines and financial objectives.
Operated and maintained applicant tracking and candidate management systems.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Maintained in-depth understanding of Power Sports industry trends and hiring desires.
Scheduled and conducted interviews for 10 stores each week.
Partnered with General and Department Managers to ascertain hiring needs and subsequently provide candidate recommendations.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
Kept register accurate through correct billing, payment processing and cash management practices
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
06/2012 to 03/2016
Server/bartender Longhorn Steakhouse – City, STATE,
Supervised restocking of salad bar and buffet for lunch and dinner service
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Kept register accurate through correct billing, payment processing and cash management practices
Worked all areas of the restaurant including serving, bussing, bartending, expo, hostessing, and managing FOH employees
Worked efficiently through a pregnancy without hindering my productivity
Attended FOH meetings regularly to ensure the quality and enhancement of restaurant services
Maintained a clean and professional appearance
Education
Expected in
Associate of Science: Psychology College of Central Florida - Ocala, FL GPA:
Still currently pursuing my degree in psychology at a slow rate to maintain the expectations of my school and my employer.
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