recreation center supervisor resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Motivated Recreation Supervisor with three years experience conducting programs and building community relationships.
Skills
Facility Management
Event Management
Program Development
Budgeting
Supervision
Microsoft Office, Outlook, MyRec, Workday Kronos
Interpersonal
Risk Management
Staff Management
Community Outreaching
Money Handling
Staff Scheduling
Great Customer service
Daily Incident Reporting
Work History
Recreation Center Supervisor, 08/2021 to Current Hilton Grand Vacations – Austin, TX,
Manage and inspect 23 acres of park land.
Accurately process transactions for patrons and create membership accounts.
Identify opportunities for improving service delivery methods and procedures.
Supervise programming and front desk staff to perform assigned tasks to maximum potential.
Accumulated over one thousand dollars in sponsorship from town officials to support youth events.
Create programs relevant to social equity, conservation, health and wellness and value-base.
Monitor registration and participation for various recreational programs and events to assess program weaknesses and strengths and public interests.
Observe general operations for safety hazards risks and quickly implement solutions.
Partnered with local financial institutions to provide patrons with budgeting tips through Money Management 101 sessions.
Partnered with school district employees to conduct therapeutic events for youth.
Attend virtual public board meetings regarding community needs, improvements, and policy changes.
Train employees on how to perform job duties and operating equipment.
Inspect equipment and facilities for signs of wear or damage impacting safety.
Plan, coordinate, direct and promote park programs, events and activities through community involvement.
Regularly hold meetings with staff about agency updates and policy changes.
Communicate with agency stakeholders in the area, local businesses, officials and schools to maintain formal relationships.
Display professionalism and knowledge of agency's mission and values.
Serve community with high standards of producing quality programs with quality employees.
Submit and approve timecards and requests through workday Kronos software.
Assistant Recreation Center Supervisor, 04/2019 to 08/2021 Cresco Labs – Pittsburgh, PA,
Partnered with local financial institutions to provide patrons with budgeting tips through Money Management 101 session.
Partnered with high school admin to assist with holiday events.
Represent Richland County by providing satisfactory customer service, explaining park and rec guidelines and activities including membership programs, assisting patrons with registration, and preparing facility for patron reservations.
Assisted in assessing general needs and wants of target population to determine future programs and improvements.
Develop self directed and directed programs within existing budget.
Implemented child care training for quality summer camp and afterschool program.
Communicated with part time staff of future events and policy updates.
Coordinate, plan and direct staff of their assignments and how to accomplish them.
Maintain safe and secure environment for employees and patrons.
Conduct general/specific supervision of internal and external activity.
Document daily inspections of equipment and facility exterior/interior grounds.
Promote agency events through media outlets and word of mouth.
Informed part time employees and public stakeholders of new policy changes.
Process and deposit payments of check and credit card.
Assist with custodial tasks and other various duties.
Plan routine activities for Summer Camp/Afterschool Program.
Engage with our public within all age groups and diverse demographics.
Manage personnel scheduling, facilitating adequate coverage to meet demands.
Exceeded agency goals by completing over 59 hours of training based on programming, supervision, new recreation software.
Developed and maintained courteous and effective working relationships
Lead Security Guard, 04/2016 to 04/2019 Allied Universal Security Services – City, STATE,
Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Reported irregularities such as fire and safety hazards to maintenance.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Monitored all personnel and citizens with detail.
Appropriately lead and trained two subordinate officers at various site locations.
Patrolled city hospitals, large events, schools, financial institutions, factories and high profiled areas.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Oversaw entry and exit of up to 500 employees and visitors daily
Education
Bachelor of Science: Sports Management, Expected in 05/2019 to Benedict College - Columbia, SC, GPA:
Certifications
Adult CPR/AED, Pediatric CPR and First Aid
National Federation of High School Sports
Sudden Cardiac Arrest
Protecting Students from Abuse
Heat Illness Prevention
Concussion In Sports
ProSolutions Early Child Care and Education 15.0
CPRP Certification (to acquire by July 2022)
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Affiliations
National Recreation and Park Ethnic Minority Society
National Recreation and Park Association Member (NRPA)
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