Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Veteran Air Traffic Controller and prior Inventory Manager with a strong record of safely and expeditiously getting aircraft from point A to point B while always ensuring compliance with all regulations. Also a self-motivated Inventory Manager with 6 years of experience promoting productivity in high-volume warehouse environments and training employees on multiple types of powered equipment. Maintain accurate records of thoroughly executed inventory control activities. Skilled in operating and troubleshooting industrial equipment. As a Rail Traffic Controller I have a deep understanding of Railway rules and regulations as well as different strategies necessary to keep trains running on time. I also have knowledge of trouble shooting car equipment malfunctions and coordinating all emergency situations that may occur on the railroad or train. Finally, as a Storeroom Clerk I have familiarized myself with the processes and applications associated with WMATA's storerooms.

  • As an Air Traffic Controller and Warehouse Worker I have spent the last 14 years in environment with zero tolerance for not following regulations.
  • As a Rail Traffic Control Supervisor for Washington Metro I have an understanding of Roadway worker protections and keeping trains moving while also permitting work crews to safely enter the roadway to complete maintenance as required.
  • I'm also capable of coordinating with various authorities to include Law Enforcement, Fire and Rescue, Station Information, Maintenance Supervisors, and Train operators directly to respond and resolve emergency situations on trains and the roadway.
  • Coordinating with Train Operators, Terminal Supervisors, and Interlocking Operators to maintain schedules and ensure the correct train consist is where it should be to the minute is a daily responsibility when working for WMATA.
  • Due to working in the military and with freight in a warehouse setting, I am used to working different shifts and unconventional schedules.
  • I trained multiple different tech school students who went on to become fully rated Air Traffic Controllers and have continued in that role as a trainer at Target's warehouse.
  • I can concentrate well and maintain total situational awareness while working in any environment.
  • I have learned and worked with many different systems as an Air Traffic Controller and with Target's inventory management programs.
  • I'm able to memorize and apply information well.
  • I'm highly self-motivated.
  • I enjoy working as a team.
  • I take a lot of pride in the work I do and have a positive attitude to go along with it.
  • I show up to work on time and have never had any corrective action taken for accountability.
  • Spent the last 6 years working around and operating various powered equipment with safety in mind.
  • I'm used to relocating for work.
  • As a Storeroom Clerk for WMATA and Inventory Manager for Target I have shown the ability to pay attention to the details to ensure an accurate inventory.
  • I take a lot of pride in being accountable for my own training and learning.
06/2021 to Current Storeroom Clerk A. Chugach Alaska Corporation | Arnold Afb, TN,
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, verified the accuracy of the contents of those deliveries using Maximo and PeopleSoft among other tools.
  • Examined packages and goods for damage and notified the inspection team of any discrepancies.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Operated various types of powered equipment daily to complete tasks as needed without incident.
  • Always maintained a positive, helpful attitude when dealing with customers and co-workers while showing a willingness to go the "extra mile" to assist them in any way I could.
  • Coordinated with personnel daily through e-mail to approve and fulfill hot picks and other special requests.
  • Familiarized myself with Maximo and PeopleSoft applications necessary to accomplish all tasks I was responsible for to include verifying item numbers, researching purchase orders, issuing items out to personnel to fulfill material requisitions and work orders as well as various other tasks.
  • Learned how to properly utilize the RemStar machine to fulfill orders and stow items.
  • Responsible for accepting, verifying, and receiving packages delivered via Fedex and UPS.
  • Pulled and created purchase orders for Obsolete items to be shipped to building 450.
  • Investigated possible discrepancies to include inaccuracies of count, location stowed, and item numbers for both newly accepted items and items already in stock.
01/2020 to 06/2021 Rail Traffic Control Supervisor Tetra Tech, Inc. | Parsippany, NJ,
  • Learned to update and input route information into computer system on daily basis.
  • Was trained to coordinate maintenance and repair needs for transportation vehicles and equipment.
  • Earned a reputation for good attendance and hard work.
  • Can coordinate with various personnel to ensure proper schedules were maintained to the minute.
  • Learned to work with Yard Controllers to ensure enough trains were available to complete all tasks required for the day.
  • Developed techniques to assist Train Operators in trouble shooting car equipment malfunctions regularly to ensure continued flow of trains with minimal schedule delays.
  • Knowledgeable on how to coordinate with various authorities to resolve all emergency situations on the roadway to include fires, floods, car equipment malfunctions, power outages, and incidents involving customers.
  • Able to learn and apply multiple regulations necessary to ensure a safe and efficient environment for train movement and roadway work.
  • Able to quickly formulate plans to replace bad trains with revenue ready trains when needed to maintain schedule adherence.
06/2013 to 12/2019 Inventory Manager/Powered Equipment Trainer Target Corp | City, STATE,
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records
  • Affixed accurate labels to customer packages to prevent unnecessary delays
  • Considered specific product requirements and accessibility when managing and organizing storage areas
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement
  • As an inventory manager, I tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor
  • Manually lifted materials weighing up to 200 pounds on regular basis
  • Maintained a safe working environment while operating on and around powered equipment without incident
  • Ensured compliance with all personal protective equipment guidelines
  • Trained new employees and furthered the training of senior employees on powered equipment to include High Reach Lifts, Order Pickers, and Fall Protection.
03/2011 to 01/2012 Air Traffic Controller Midwest ATC | City, STATE,
  • Evaluated the progress of flights by monitoring aircraft positions, aeronautical information, navigational charts and weather conditions
  • Alerted airport response personnel to crisis situations, including incoming medical and other emergency landings
  • Developed flight plans and reported on airport conditions and turbulence forecasts
  • Maintained accurate records via flight progress strips at all times
  • Monitored weather conditions, aircraft position reports, aeronautical information and navigational charts to evaluate flight progress
  • Effectively communicated with pilots by clearly speaking, enunciating properly and actively listening
  • Assisted with flight plans accounting for aircraft performance, aircraft loading, turbulence forecasts and airport conditions
  • Issued landing and takeoff instructions to pilots at airport continuously throughout the day
  • Recommended flight plan alternatives and coordinated aircraft diversions
  • Worked with both civilian and military aircraft from multiple countries
09/2005 to 06/2010 Air Traffic Control Specialist United States Air Force | City, STATE,
  • Communicated with, relayed flight plans to, and coordinated movement of air traffic between Shaw's adjacent facilities airspace
  • Controlled air traffic at and within the vicinity of Shaw's airport
  • Monitored weather conditions, aircraft position reports, aeronautical information and navigational charts to evaluate flight progress
  • Controlled and assisted aircraft departing and arriving at multiple different airports in Shaw's airspace as well as multiple other private airports
  • Maintained accurate records via flight progress strips at all times
  • Directed radio searches for aircraft and alerted other facilities of in flight emergencies
  • Worked together with multiple coworkers to safely and efficiently expedite aircraft to their destinations
  • Made calm and well thought out decisions based on numerous factors in unorthodox situations
  • Controlled civilian aircraft while also working military operations on a daily basis
  • Coordinated for and controlled aircraft during in-flight emergencies frequently
  • Coordinated with pilots and adjacent facilities on a daily basis for the activation and utilization of special use airspace
Education and Training
Expected in 2004 High School Diploma | West Craven High School, Vanceboro, NC, GPA:
Expected in 12/2005 Air Traffic Control Tech School Certification | Air Traffic Control Air Traffic Control Tech School, Keesler A.F.B., GPA:

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School Attended

  • West Craven High School
  • Air Traffic Control Tech School

Job Titles Held:

  • Storeroom Clerk A.
  • Rail Traffic Control Supervisor
  • Inventory Manager/Powered Equipment Trainer
  • Air Traffic Controller
  • Air Traffic Control Specialist


  • High School Diploma
  • Air Traffic Control Tech School Certification

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