Knowledgeable Lube Technician with demonstrated ability to interact positively with customers, simplifying complex mechanical or technical issues for service satisfaction. Committed to providing advanced diagnostic and repair techniques to alleviate vehicle issues. Detail-focused with solid understanding of various vehicle manufacturer's specifications, including foreign and domestic. Dedicated and hardworking [Job Title] with [Number] years of experience working in automotive shops to maintain customer vehicles. Expert at maintaining and repairing tires in addition to lubricating vehicle parts. Additional work history completing basic repairs on various areas. Experienced and highly organized [Job Title] enthusiastically committed to delivering top customer service. Enjoys working with team members in fast-paced environment. Energetic, mechanically inclined Oil Changer with positive attitude, professional appearance and strong commitment to quality work and customer satisfaction. Offers great service while working quickly to avoid customer wait times. Well-versed in coordinating materials, using shop equipment and keeping work spaces organized, clean and free of hazards. Knowledgeable about all types of repair and maintenance actions and always looking for ways to help the team, learn new processes and improve garage operations.
- Bay maintenance
- Gasket replacements
- Coolant flushes
- Electrical understanding
- Brake systems knowledge
- Alignments experience
- Able to lift [Number] lbs.
- [Type] vehicles experience
- First Aid/CPR
- Team management
Certified in Brakes, Electrical, Maintenance and Light Repair, Heavy Duty Truck Brakes, Heavy Duty Electrical and HVAC all through ASE
Milwaukee, WI, 10/2019 - 03/2020
- Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
- Performed complete vehicle maintenance inspections, including tires, brakes and all fluid levels.
- Rotated tires and checked brakes on vehicles.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Checked all fluids and maintenance-related parts and topped off or replaced as needed.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Documented technical and system work performed for each vehicle on repair order.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Huron, SD, 03/2019 - 10/2019
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
- Evaluated brake systems and installed or repaired parts such as pads and drums for optimal performance.
- Performed tire rotations, mounts and balancing on all types of vehicles.
- Checked vehicle for leaks and topped off fluids.
- Diagnosed and repaired tire and rim issues.
- Led team of [Number] staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on [Type] products.
Denver, CO, 06/2018 - 09/2019
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Pulled down safety bars and secured riders according to specified attraction details.
- Addressed [Type] issues to patron satisfaction, escalating more critical problems to management.
- Collaborated with peers to deliver consistent service and promote customer retention.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Checked seatbelts of all riders to maximize safety and manage risk.
- Operated attraction equipment precisely to concur with operational procedures.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Communicated with manager to discuss ride maintenance or repair issues.
- Educated patrons on facilities, entertainment options and rules and regulations.
- Attended all offered trainings to build customer service and [Type] skills.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- De-boarded passengers for safety to repair attraction equipment for optimal operation.
- Provided physical assistance to visitors getting onto and off of rides.
- Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
- Interacted with [Number] guests per day with friendly, patient manner to deliver positive, fun experience.
- Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Inspected equipment to detect wear and tear, notifying [Job title] of parts needing immediate repair.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
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School Attended
- Leavenworth Sr High School
- Highland Community
Job Titles Held:
- Quick Lube Technician
- Tire Technician
- Team Lead
Degrees
- High School Diploma
- Associate of Applied Science
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