quality and safety manger resume example with 17+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

  • Lean Manufacturing
  • Team Building
  • Environmental Testing/ Swabbing
  • Conflict management
  • Non-conforming material reports
  • NCCER# 16208312
  • CSSS
  • Hazard Analysis Critical Control Points (HACCP Certified)
  • Food safety
  • Equipment calibration
  • In-depth OSHA knowledge (10 and 30 Certified)
  • Microsoft applications skills
  • Continuous improvement
  • Good Manufacturing Practices
  • Auditing (internal/external)
  • Fat/Moisture analysis
  • Sieve Testing
  • Correction action planning
  • Environmental Audits
  • Safety Audit
  • Manufacturing Enhancement
Work History
01/2020 to Current Quality and Safety Manger Transdevna | Forest Park, GA,
  • Trained over 50 employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Developed and implemented safety programs.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Implemented new quality assurance and customer service standards.
  • Recorded, analyzed and distributed statistical information.
05/2015 to 12/2020 Quality Assurance Supervisor Transdevna | Hyattsville, MD,
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Monitored testing processes, test development and user acceptance testing.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Investigates complaints on existing products and responds to vendor or customers.
  • Participates in other plant teams and programs such as HACCP and SQF Teams.
  • Conducted weekly pre-ops with USDA to insure compliance.
  • Conducted monthly Top 10 Audits.
  • Performed mock recalls
  • Oversee efficient implementation of quality standards, programs and processes to improve operational efficiencies and reduce/ eliminate production waste and HOLD product.
  • Train employees in SOP's and ensure training effectiveness in application of job skills.
  • Implemented foreign material, hold and leaker programs
10/2010 to 04/2015 Quality Assurance Supervisor Opentext Corporation | Dallas, TX,
  • Assist, recruit, direct, coach, lead and supervise all QA personnel constantly raising standard of performance
  • Establish education and development programs for employees including SOP's, quality specifications, safety and job expectations
  • Complete daily GMP audits and inspections
  • Summarize and log findings monthly
  • Create and maintain SOPs to ensure laboratory compliance
  • Manage analytical testing on raw materials, packaging, in process samples and finished products ensuring compliance with all quality specifications
  • Assist with establishing quality assurance specifications for raw materials and finished products and ensuring that these specifications are met
  • Coordinate, record all results of analytical testing of ingredients and finished products in timely manner
  • Conduct and document all calibrations
  • Assist with finished product problems, investigations and customer complaint reviews
  • Assist as needed with technical service inquires
  • Work with QA to release product according to specifications
  • Assist with GMP and HACCP education of employees
  • Perform internal quality control audits and assist with customer audit inspections
  • Assist in bringing Plant into SQF compliance
  • Monitor and communicate trends and issues on all finished products
  • Assist Quality Assurance Manager in building and improving quality systems
  • Oversee all environmental sampling
  • Coordinate laboratory supply budget and order supplies as needed to support operations with QA Manager
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
12/2004 to 08/2010 Quality Assurance Engineer Gerresheimer Glass Inc | City, STATE,
  • Direct day to day operation of plant's quality control personnel
  • Oversee quality for each item that is produced from Forming Department and for every pack configuration out of Selecting and Resort Department
  • Assists Quality Director, Production Manager, Deputy Plant Director, Plant Director, and Quality Engineers in setting of quality standards
  • Coordinates job responsibilities of PSI's, Lab and PDS personnel
  • Participates in plant quality discussions, customer quality inquiries and problem resolution of particular quality issues
  • Establishes testing, data gathering and sampling procedures per instruction
  • Maintains all paperwork, generate SOP and quality records
  • Trains others on quality assurance and quality control
  • Monitor quality checks and audit work of PSI and Lab personnel for all require testing
  • Ensures GMP compliance throughout facility issue corrective action of any non-conformance immediately.
  • Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
Expected in to to Bachelor of Science | Jackson State University, Jackson, MS GPA:
Expected in 2016 to to Construction Site Safety | Safety Global Industrial Hygiene And Safety, Deer Park, TX, GPA:

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Resume Overview

School Attended

  • Jackson State University
  • Global Industrial Hygiene And Safety

Job Titles Held:

  • Quality and Safety Manger
  • Quality Assurance Supervisor
  • Quality Assurance Supervisor
  • Quality Assurance Engineer


  • Bachelor of Science
  • Construction Site Safety

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