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Public Safety Assistant Resume Example

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PUBLIC SAFETY ASSISTANT
Professional Overview

Experienced Operations Support with a demonstrated history of working in the gambling & casinos industry. Skilled in Front Office, Customer Service, Microsoft Word, and Microsoft PowerPoint. Strong information technology professional with a Social behavioral science focused in Liberal Arts and Sciences/Liberal Studies from Los Angeles Harbor College.


Academic Background
Associate Degree:Social behavioral sciences 2014Los Angeles Harbor College, Wilmington, Ca, United States
Degree in process :SociologyCal state Dominguez hills , Carson, Ca, United States
Technical Skills and Qualifications
  • Sales oriented 
  • Self-motivated 
  • Bilingual 
  • Attention to detail
  • team orientated
  • Proficient Computer skills
  • Customer service
  • Microsoft Office 
Awards
  • Phineas Banning High School Student Of The Month 2006-2007 & 3.0 G.P.A Award
  • Los Angeles Harbor College  3.5 G.P.A Award for spring semester 2010
  • Target Employee of the Month November 2013 & April 2016
Volunteer Experience

Usher at St Peter & St Paul Catholic Chruch from June 2002 - September 2015

Job Experience
San Manuel CasinoHighland, CaPublic Safety Assistant04/2018 to Current
  • Assist officers on calls that require Spanish interpreter.
  • Observe slot techs while they work on slot Machine cash door.
  • Assist cdu techs while they change cash stacker's from cash dispensing units.
  • Observers audit personal while they change hot boxes from slot machines and make sure cash doors are secure and locked  transfer audit cages to count room.
  • Responded to emergency situations in the most efficient, effective ways possible.
  • Check and secure building entrances.
  • Patrolled the premises to ensure safety of employees and patrons.
  • Checked passes and credentials of persons seeking to enter the casino back room.
San Manuel CasinoHighland, CaCage Operations Support 09/2016 to 04/2018
  • Transport cash boxes to sorting room 
  • Load cages and secure money throughout casino 
  • Greet patrons and advise them to cash out for the morning audit.
Sherwin Williams CoOntario, CaSales Coordinator11/2017 to 01/2018
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Supported sales team by delivering current territory sales data and costing information.
Target CorporationSan Bernardino, CaGuest Service Assistant02/2016 to 08/2016
  • Assist cashier
  • Balance cash registers 
  • Meet store quota by promoting target red cards 
  • Train new hires Mange meal schedule for cashier.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Stocked and rotated inventory regularly.
Target CorporationSan Bernardino, CACashier
  • Provided a high level of service by helping customers find the specific products. 
  • Processed customers orders by efficiently scanning items, weighing fruit and vegetables and accurately coding special items.
  • Verified and honored sales prices and arranged for carry-outs to customer vehicles.
  • Increased accuracy by properly documenting gift certificate sales and redemption.
  • Checked purchased merchandise for problems and signs of tampering before processing any return or exchange.
  • Resolved customer issues in timely manner by working with customer service team members.
  • Increased customer satisfaction through friendly and professional communication.
  • Promote target red card
2020 CompaniesFort Worth, TXVerizon Fios Sales Representative 09/2015 to 01/2016
  • Established appointments with potential customers to showcase products and services.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • sold Verizon home entertainment such as home phone lines to internet and tv service 
PS2 Inc.Gardena, CAPainter
  • Determined appropriate color for new and replacement applications during consultation with customers.
  • Prepared surfaces for remodeling in residential and commercial properties.
  • Repainted entire apartments after residents moved out.
  • Cleaned and smoothed all surfaces prior to painting.
  • Covered floors before prepping, priming and painting all surfaces.
  • Mixed paints and solutions and monitored temperatures.
  • Smoothed and finished surfaces on walls, trim and cabinetry.
Target CorporationSan Pedro, CaSales Floor Team Member06/2012 to 05/2015
  • Contributed to team success by filling in on cashier duties, providing product assistance, merchandising shelves and cleaning customer areas.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Trained 50 new employees each quarter in procedures and policies in order to maximize team performance.
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Resume Overview

Companies Worked For:

  • San Manuel Casino
  • Sherwin Williams Co
  • Target Corporation
  • 2020 Companies
  • PS2 Inc.

School Attended

  • Los Angeles Harbor College
  • Cal state Dominguez hills

Job Titles Held:

  • Public Safety Assistant
  • Cage Operations Support
  • Sales Coordinator
  • Guest Service Assistant
  • Cashier
  • Verizon Fios Sales Representative
  • Painter
  • Sales Floor Team Member

Degrees

  • Associate Degree : Social behavioral sciences 2014
    Degree in process : Sociology

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