Protective Security Officer Resume Example

Armed security at Federal facilities on Oahu:

• Maintained excellent attendance record, consistently arriving to work early for shift
• Worked with federal facilities customers, employees to understand needs and provide excellent service
• Updated shift logs and produced daily reports to document security activities and specific incidents
• Secured premises and personnel by patrolling property and monitoring surveillance equipment
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets
• Answered alarms, investigated disturbances and contacted law enforcement personnel if situations escalate to a crises
• Remained flexible in rapidly changing environments and adapted to developing situations
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
• Responded quickly to emergency situations to assess and deflect issues
• Interacted assertively but in a non-confrontational manner with all levels of personnel and general public
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility
• Remained calm, assertive and mindful to think critically and problem solve during stressful situations
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
• Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV
• Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
• Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns
• Patrolled and monitored premises in company vehicle and by foot
• Administered CPR and first aid if necessary, to resuscitate individuals while waiting for emergency medical responders to arrive