Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Collaborative, results-oriented, energetic, and highly motivated professional nursing leader. Skilled in quality improvement, communication, and team building. Expertise in mentoring individuals and teams to reach and surpass goals.

Core Qualifications
  • Facilitated consensus building to create a shared vision in multidisciplinary teams
  • Successful fiscal management of multi -million dollar budgets
  • Highly effective communication and interpersonal skills which resulted in building collaborative teams

  • Proficiency in change management and communication
  • Extensive experience in Neonatal, Obstetrics, Pediatric, and Critical Care Leadership

  • Experienced leader in Quality Improvement and improvement of patient outcomes

Program Manager- Pediatric Intensive Care (PICU), 06/2005 - Current
Nationwide Children's Hospital City, STATE,

The H2B PICU is a 30 bed unit. Total FTEs are 137 and 200 staff members which includes 6 RN Clinical Leaders, 2 Respiratory Therapy Lead Therapists, 1 Clinical Educator, RNs, Respiratory Therapists., Patient Care Assistants, and Unit Coordinators

  • Fiscal responsibility for 2 cost centers with a combined annual budget of $78,258,751 (gross operating revenue) and expenses of $17,392,04
  • Led and facilitated the division of the combined PICU/CTICU to develop separate uni3ts and staff
  • Achieved over 1150 days without a CLA-BSI (catheter associated blood stream infection)
  • Currently 390 days without a CA-UTI (catheter associated urinary tract infection)
  • Facilitated the unit design team for current PICU space
  • Reduced PICU RN turnover by 50%
  • Redesign of RT work flow and teams to provide staffing for 2 PICUs
  • Developed the Critical Care Quality Review Committee (CCQRC)
  • Outstanding results in Safety Culture and Patient and Staff Satisfaction

Page 2 Jessica R Johnson

Director of Women's and Children's Service Line , 03/1998 - 06/2005
Adena Regional Medical Center City, STATE,

Reported directly to the Chief Nursing Officer in the role of Director and Service Line Administrator for Inpatient Obstetrics, Neonatal Nursery, Inpatient Pediatric Unit, and Outpatient Women's Health Center. Total FTEs: 75

  • Direct Reports included 3 Unit managers, 8 RN House Supervisors, Float Pool RN and PCA staff , patient transport staff and Unit RNs, PCAs, and UCs
  • Led and facilitated multi disciplinary meetings with physicians, outpatient and inpatient directors, marketing, and community liaisons to build and grow the women's and children's services by improving access and developing outreach educational programs
  • Coordinated the first community event titled "Monster Mash Bash" which helped raised over $80,000 to benefit the construction of the new LDRP unit
  • Key facilitator for the planning committee meetings to design the new LDRP Unit
  • 7 years of zero deficiencies for ODH Annual Maternity Licensure and JCAH Surveys

Director of LDRP and Special Care Level II Nursery, 09/1990 - 03/1998
Mount Carmel East Hospital City, STATE,

Provided leadership for the 24 bed Labor, Delivery, Recovery, and Postpartum (LDRP) and a 10 Bed Special Care Level II Neonatal Unit. Direct reports included Neonatal Nurse Practitioners (NNP), RNs, Clinical Educator, PCAs, UCs, and CRNAs in conjunction with Anesthesia Services.

  • Increased Neonatal Bed spaces from 4 to 10 beds
  • Facilitated the planning meetings which resulted in the affiliation agreement in which Nationwide Children's Hospital, provided Neonatal Physician coverage to the Level II Nursery
  • Developed the plan of cross training staff to each LDRP/SCN area to increase staffing coverage and efficiency
  • Reduction of RN turnover from 22% to 8 %
MSN: Nursing, Expected in
Capital University - Columbus, Ohio

Graduated Magna Cum Laude

BSN: Nursing, Expected in
Ohio University - Zanesville, Ohio
ADN: Nursing, Expected in
Hocking College - Nelsonville, Ohio

Page 3- Jessica R Johnson

Professional Affiliations
  • Member of the Medical Advisory Board for Lifeline of Ohio
  • Completed the Fisher College of Business/ NCH Leadership Development Educational Program, 2015
  • Recipient of John P Schultz Award for Quality; 2013
  • Successful completion of the Intermountain Healthcare Advanced Training Program in Health Care Delivery Improvement in Salt Lake City, Utah
  • Coordinated and led unit team building project which collected and sent 16 boxes of supplies for the Military K9 Working Dog project and their Military Handlers; 2015
  • Member of the AACN (American Association for Critical Care Nursing)
  • Manager of the Year; Nationwide Children's Hospital; 2012
  • Team Captain and organized the PICU PIRATE Bowling team for the annual Rock n Bowl benefiting Nationwide Children's Hospital; Center For Family Safety and Healing, for the last 8 years. First year involved 12 teams with growth to 25 teams. Total donations are over $45,000
  • Pals and BLS Certified
  • Zero Hero Instructor for Nationwide Children's Hospital
  • Expert Nurse Witness Experience in Neonatal and Pediatrics

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School Attended

  • Capital University
  • Ohio University
  • Hocking College

Job Titles Held:

  • Program Manager- Pediatric Intensive Care (PICU)
  • Director of Women's and Children's Service Line
  • Director of LDRP and Special Care Level II Nursery


  • MSN
  • BSN
  • ADN

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