Professional Security Officer Resume Example Securitas

Angel Rose

Facuiri

Professional Summary

Skills

Stationary surveillance
Crisis intervention training
File and records management
Surveillance
Electronic surveillance

Theft prevention training
Security Guard License
Communication skills
Safety and security
Emergency Response

Education

Des Moines Area Community CollegeAnkeny, IALiberal Arts And General Studies

Des Moines Area Community CollegeAnkeny, IAGED

Work History

Securitas- Professional Security Officer
Longview, TX09/2018 - 04/2020

Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Reported suspicious activities and persons to law enforcement.
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Authorized entrance papers and granted or denied entrance to building.
Secured personal and company goods against robbery, vandalism and illegal entry.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Permitted entry with escort for approved persons into secure locations.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Reported irregularities such as fire and safety hazards to maintenance.

Securitas- Security Guard
West Des Moines, IA04/2017 - 09/2018

Interacted assertively but non-confrontationally with all levels of personnel and general public.
Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Triaged problems quickly, providing precise and clear information while working under minimum supervision.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Supported criminal investigations by collaborating fully with local law enforcement representatives.
Remained flexible in rapidly changing environments and adapted to developing situations.
Prepared regular written logs and incident report at close of each shift for distribution to Site Supervisor.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Monitored employee activities, confirming compliance with security regulations.
Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Secured personal and company goods against robbery, vandalism and illegal entry.
Permitted entry with escort for approved persons into secure locations.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Checked and verified photo identification prior to granting facility access.
Employed effective time management when dealing with coordination and accountability around personnel and security assets.
Identified violators and escorted departing personnel to guard against theft of property.
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw premises, including entry and exit of up to 300-400 employees and visitors daily.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Days Inns- Hotel Front Desk Clerk
DES MOINES, IA10/2016 - 12/2016

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Maintained transaction security by verifying payment cards against identification.
Greeted 10 daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Maintained financial accuracy by collecting deposits, fees and payments.

Resume Overview

Companies Worked For:

Securitas
Days Inns

School Attended

Des Moines Area Community College

Job Titles Held:

Professional Security Officer
Security Guard
Hotel Front Desk Clerk

Degrees

Liberal Arts And General Studies
GED

Professional Security Officer Resume Example

Resume Score: 80%

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