(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Hardworking and reliable Process Guide with strong ability in leadership and a "do whatever it takes to get the job done" type of person. Offering leadership skills, training skills and dedication to getting the job done. Highly organized, proactive and punctual with team-oriented mentality.

Communicative and team-oriented. Proven history of leading, training, and the willingness to do the hard work to meet team, individual and management objectives. Results-focused. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Flexible Line Lead with broad experience working in busy settings. Promoting exceptional skills in not just leading, but leading by example. Organization, and Leadership. Determined. Team player and dedicated employee. Always ready and willing to contribute to production requirements. Dedicated to effective leadership and solutions-oriented problem-solving.

  • Safety procedures
  • Leadership
  • Coordination
  • Communication
  • Data management
  • Friendly, positive attitude
  • Packaging
  • Line clearance
  • Machinery repair
  • Quality assurance standards
  • Preventive maintenance
  • Assembly procedures
  • Equipment operation
  • Work ethic
  • PPE use
  • Basic math
  • Chemical engineering
  • Customer service-oriented
  • Strategic negotiations
  • Sales closing
  • Prospecting techniques
  • Reports generation
  • Sales management
  • Self-sufficient
  • Accomplished in relationship selling
  • Account management
  • Friendly and cheerful
  • Team building expert
  • Proven sales track record
  • Analytical problem solver
  • Adept at closing sales
  • Winner's Circle Award
  • Exceptional time management
Education and Training
University Of Phoenix Atlanta, GA Expected in 07/2015 Master of Arts : Business Administration And Management - GPA :
Superior Plus Energy Services - Process Guide
Scarborough, ME, 10/2020 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Inspected production equipment, troubleshot problems and completed minor repairs to packing machines to maintain functionality.
  • Worked successfully with multiple groups of coworkers to accomplish goals and address issues related to our products and services.
  • Came up with the idea of entering CPT multi carts locations in rodeo to keep up with where each cart is and how long it is taking to pack.
  • Handled all delegated tasks, including Process Guide, Water Spider and Multi Cart CPT's for multiple lines and Valleys.
  • Improved operations by working with team members and management to find workable solutions.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Leveraged Rodeo to input and compile data gathered from various sources.
  • Recognized by management for providing exceptional work ethic.
  • Interacted with management and PA's at the end of shifts to provide details on all uncompleted tasks.
  • Worked closely with Management and PA's from multiple departments to ensure that each CPT was finished ahead of its deadline.
  • Inspected equipment for cleanliness following each shift.
  • Problem Solve, Process Guide, Ambassador, and Safety knowledge and/or permissions.
  • Helped out by participating in extra shifts when emergencies or outages required additional assistance in adverse weather conditions.
  • Package clearances to prevent jams or wasted materials.
  • Calculated materials consumption, hourly rates and relevant assembly details using mathematical skills.
  • Adjusted equipment, including Tape, Spoo, Pslip, and Dunnage machines to maintain optimal performance.
  • Always willing to pack when leading to keep production lines moving swiftly.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Removed physical refuse and debris, organizing tools to maintain safe, effective work environment.
  • Train coworkers on any and all pack needs. (Totes-Single Large and Small), Multis- single and dual)
M&M Waste - Outside Sales Representative /Buyer
City, STATE, 11/2016 - 01/2020
  • Educated customers on product features and technical details to highlight benefits.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Utilized upselling techniques to build sales with current clients.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Scheduled and attended at least 20-25 appointments per day, three days a week.
  • Emphasized product features based on analysis of customers' needs.
  • Exceeded targeted sales goals by 65%.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Grew customer base by acquiring new customers and identifying needs to deliver relevant Roll Off Waste Containers or Ferrous and nonferrous recycled material.
  • Handled highest volume Waste and Recycling accounts in assigned territory.
  • Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
  • Collaborated with members of other departments to complete sales transactions.
  • Maintained excellent and open communication with company leadership to facilitate business development.
  • Closed sales of Roll Off contracts to increase revenue and build client loyalty.
  • Planned and organized routes within territory to maximize efficiency and time in manufacturing fields.
  • Acted as customer liaison between sales management and personal accounts.
  • Generated more than 300 leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Scheduled average of 75-125 appointments per week.
  • Executed 250-300 daily cold calls to top level executives to increase client base.
  • Surpassed annual quota by 45%.
  • Created strategies to develop and expand existing customer sales, resulting in 60% increase in monthly sales.
  • Answered customers' questions regarding products, prices and availability.
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Developed and managed sales lead list by prospecting for new clients through networking groups, referral partners and face-to-face sessions with companies.
  • Recommended optimal suppliers after qualifying vendors and evaluating proposals.
  • Built competitive bidding environment with broad range of suppliers.
  • Assessed trends and inventory usage to provide maximum product coverage for different time frames.
  • Assisted managers in developing promotions to upgrade existing containers to larger sizes.
  • Led sourcing projects to maintain on-time delivery of purchased materials.
  • Directed transportation initiatives to maximize efficiency.
  • Researched competitors and sourced new vendors.
  • Managed sales for all three M&M Waste locations.
  • Collaborated with cross-functional teams to meet customer requirements and market demands.
  • Worked closely with managers to plan special buys on recycled materials.
  • Negotiated favorable contracts and determined lowest possible cost, factoring in quality and reliability, by analyzing data.
  • Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
  • Negotiated prices, discount terms and transportation arrangements with suppliers.
  • Examined, selected, ordered and purchased merchandise consistent with specification requirements and other factors such as environmental soundness.
  • Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
Army - 74D Chemical Operations Specialist
City, STATE, 12/2008 - 07/2016
  • Maintained up-to-date knowledge of applicable state and federal laws and regulations.
  • Operated fork trucks safely and reported process upsets, chemical releases and security events to appropriate departments.
  • Checked work areas to detect leaks and equipment malfunctions to promote safe operating conditions.
  • Adhered to all safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents.
  • Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
  • Observed gauges, recording instruments and flowmeters to maintain specified conditions.
  • Added neutralizing agents to products and pumped products through filters to remove impurities.
  • Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
  • Assessed production schedules, drawings and materials to better understand job specifics before project start.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Created agendas and communication materials for team meetings.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Maximum Security Alarms - Lead Installer
City, STATE, 07/1998 - 12/2008
  • Notified supervisors of faulty operations and defective materials.
  • Utilized facility tracking system to keep accurate records of completed repairs.
  • Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
  • Installed complete systems at new residential and business construction sites.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Removed existing security systems and fixtures to prepare for replacements.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Submitted detailed service order tickets to Loss Prevention or Management departments upon job completion.
  • Demonstrated proper use of equipment to customers to reduce risk of accidents or damage to health and to meet health and safety requirements.
  • Tested systems and performed troubleshooting to alleviate potential issues after set-up.
  • Completed daily appointment schedule to drive quality and timely service.
  • Delivered exceptional service to customers by answering questions and responding quickly to issues.
  • Wired equipment and followed safe electrical procedures to eliminate risk.
  • Managed and trained 16 team members to meet quality and efficiency standards for each project.
  • Demonstrated efficiency and dedication to quality by successfully contributing to over 5400 completed jobs on New Construction Walmarts and 2600 Remodels.
  • Surveyed job sites to identify best position and location for equipment.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Reviewed daily schedules and work orders to determine supplies and materials needed for assignments.
  • Maintained inventory of supplies, materials and tools needed to work on job sites.

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School Attended

  • University Of Phoenix

Job Titles Held:

  • Process Guide
  • Outside Sales Representative /Buyer
  • 74D Chemical Operations Specialist
  • Lead Installer


  • Master of Arts

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