Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Principle Consultant with over 12 years of experience in Business Intelligence and finance analytics. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements in the high pressure Microsoft cooperate environment.

  • Ability to plan projects
  • Project manager supervision
  • Technical reports
  • Technical direction and product strategies
  • Previous technical support experience
  • Managing multiple projects simultaneously
  • Technical problem-solving
  • On time project delivery
  • Technical implementation
  • SQL, Power BI, DAX, M, Advanced Excel Skills
Work History
07/2012 to Current
Principle Consultant Iconma, L.L.C. Salt Lake City, UT,
  • Manage technical team in supporting multiple Microsoft projects ( US Finance, LATAM Finance, US Sales teams, WW Sales teams, WW Corp tool teams, WW Education) by building BI solutions that improve efficiencies as well as data reliability. Team includes both onshore and offshore resources
  • Supported tools utilize SQL, SSIS, Excel, and Power BI to deliver key financial and strategic insights using large data sets. (1b+) Tools include Data Warehouses, Dashboards, Planning tools(budgeting), Forecasting tools, & Sales Support tools with a wide audience of users levels ( C level to Jr. Analyst)
  • Served as primary technical liaison between Microsoft finance teams and upstream technical data providers in cross departmental projects
  • Responsible for negotiating budgets and establishing SOW/SLA with teams across Microsoft. Responsible for building project justification for investment. Median project size of $700k
  • Network with perspective internal MSFT customers sharing past successes and demonstrating how those successes can be applied to their LOB
  • Strong interpersonal and relationship building skills used to expand companies footprint within Microsoft thru multiple successful engagements
  • Strong analytical stills. Continue to remain lead analyst on largest project while providing Project Management across multiple smaller project
01/2008 to 07/2012
Financial Systems PM/Analyst (Consultant) Microsoft (Contract) City, STATE,
  • Lead Microsoft A&O Finance vendor reporting team supporting centralized financial reporting needs for Area 13 A&O controllers and their subsidiaries
  • Developing and publishing automated standard reporting
  • Managing OLAP reporting platform, integrating downstream systems through automated processes
  • Gathering and documenting business and functional requirements
  • Prioritize A&O Finance data related issues working with Key Stakeholders on resolutions
  • Working with Business Development team defining Scorecard KPIs and designing automated data processes
  • Support Close, Forecast, and Budget processes
  • Prioritizing reporting requests establishing team roles and responsibilities to insure ROB deliverables are met
  • Collaborate with the reporting team and business team to implement new Microsoft BI solutions
  • Key Achievement
  • Design and implementation of SQL OLAP solution to solve complex report issues
  • Automation of global reporting for division responsible for 3 billion in global online sales
  • Creation of systematic target process that replaced manual offline process
10/2005 to 01/2008
Business Analyst II T-Mobile City, STATE,
  • Day to day management of automated commission system to ensure timely and accurate compensation of retail and business sales divisions
  • Integration and automation of sales initiatives to promote target selling
  • SME on commission systems when working across divisions for corporate initiatives
  • Provide Business, Functional, and Testing documentation to ensure projects adherer to standard SDLC methodology
  • Key Achievements
  • Played key role in piloting new compensation plan to key retail locations throughout US
  • Role required ability to think fast and quickly adapt legacy systems to facilitate new initiatives that revolutionized way retail compensation was paid in wireless industry
  • Developed systematic compensation adjustment process which reduced headcount costs, improved, compensation accuracy, and reduced processing time
11/2000 to 10/2005
Business Analyst II External Compensation/Key Account Analyst Symetra Financial City, STATE,
  • Manage the weekly compensation cycle through multiple payment systems to ensure accurate compensation
  • Work with sales team to integrate customized compensation contracts into automated compensation system
  • Analyze compensation issues and lead systematic resolution from concept to integration using SDLC methodologies
  • Key Achievements:
  • Established key account process which analyzed the top 10% of Symetra Outside sales force and created a team of analysts who would work across traditional departmental boundaries to provide insightful business intelligence and streamlined processing
  • Worked as departmental SME with internal departments and external vendors to transition outsourced processes due to the sale of SAFECO Life and Investments and the transition into Symetra Financial
  • Integrated CSC compensation system to internal policy system to allow Symetra to service Top 10 external provider
Expected in 1994
Bachelor of Arts: Economics
University of Washington - Seattle, WA,

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Job Titles Held:

  • Principle Consultant
  • Financial Systems PM/Analyst (Consultant)
  • Business Analyst II
  • Business Analyst II External Compensation/Key Account Analyst


  • Bachelor of Arts

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