Highly motivated and driven instructional designer with a strong work ethic and excellent people skills. With a background in both private practice and hospital based ambulatory settings I have developed:
Patient Focused Care
Team Player with Positive Attitude
Excellent Time Management Abilities
Excellent Problem Solving Skills
Principal Trainer, Epic Systems09/2015 to CurrentCompany NameCity, State
Instructional Designer: Ambulatory, Beacon and Wisdom applications.
Planned, organized and developed training
materials that meet specific needs of Ambulatory, Beacon and Wisdom applications including: physicians, nurses, medical assistants, outpatient physical therapists, pharmacists, dentists and dental hygienists.
Train credentialed trainers in Ambulatory, Beacon and Wisdom processes within the Epic System.
Analyze workflow changes going from the NextGen electronic medical record to Epic.
Prepared and managed 10 Credentialed Trainers to
ensure the best training is occurring.
Provided Epic training to current and new staff for implementation and to meet on-going training needs.
Experience with additional applications including: MS Word, Excel, PowerPoint and Outlook.
Business Support II08/2004 to 09/2015Company NameCity, State
Office Coordinator, medical billing, patient care, provider support and scheduling. Daily use of NextGen for all clinical documentation, scheduling and billing. Trained providers and peers in the use of NextGen Electronic Medical Records. NextGen Super User.
Medical Assistant02/1993 to 08/2004Company NameCity, StateMedical Assisting: Patient interface, scheduling, triage, rooming patients, billing.
Education and Training
Associate of Allied Health Sciences: Medical AssistantJackson CollegeCity, State, USA
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Lumen Christi High School
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Principal Trainer, Epic Systems
Business Support II
Associate of Allied Health Sciences : Medical Assistant General
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