Motivated and patient - focused Registered Nurse. Seeking for a clinical nurse position in a facility that provides high quality care to improve health and wellness for their patients.
Registered Nurse : Board of Registered Nursing, California, License number 95045655
Basic Life Support (BLS) Certification: current to October 2016
Advanced Cardiovascular Life Support: current to November 2016
NSOC (Nursing Student Ohlone College) Association
Inter- Council Club Representative: August 2012 - December 2013
Publicity Officer: August 2012 - December 2012
Member: August 2012 - December 2013
Completed 200.7 hours of clinical work in geriatrics (Long term Care).Recorded patients' medical history, vital statistics and test results in medical records.Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.Implemented new floor assignments based on evaluation of staffing requirements.Managed team of medical support personnel.Acted as patient advocate and implemented total patient care through a team nursing process covering 8-10 high acuity patients per shift.Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.Managed caseload of 20 clients, providing education, treatments, and wound care.Assisted patients with multiple chronic diagnoses including COPD and diabetes.Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.Provided quality nursing care in accordance with resident care policies and procedures.Often commended for maintaining the safety, respect and dignity of residents.Coordinated with doctors, dietitians, physical therapists, occupational therapists, and registered nurses to develop care plans for patients.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Processed cash and credit payments in a timely manner. Managed high inbound and outbound calls effectively.
Verified that information in the computer system was up-to-date and accurate.Processed confidential tax form information.Identified and resolved system and account issues. Verified and logged in deadlines for responding to daily inquiries.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Assisted guests with making menu choices in an informative and helpful fashion. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Accepted payment from customers and made change as necessary.
Skillfully anticipated and addressed guests' service needs.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
200.5 hours - Team Leader, Charge Nurse
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