Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 7 years of experience to new role dedicated to achieving exceptional results on tight timetables.

Skills

  • Product Launch
  • Marketing campaign management
  • Brand-building strategies
  • Demand Generation Marketing
  • Customer Relationship Management (CRM)
  • Bilingual Spanish and English
  • Planning
  • Internet and E-mail Marketing 
Education and Training
The Art Institute of Houston Houston, TX, Expected in 2007 Bachelor of Arts : Fashion Management - GPA :
Academia De Dibujo Profesional Colombia, Expected in 2009 Community Management, Human TalentSummit. : - GPA :
Academia De Dibujo Profesional Colombia, Expected in 09/2009 Bachelor of Arts : Fashion Design Bachelor of Fine Arts - GPA :
Experience
Sbp - Marketing Customer Service Specialist
Lake Charles, , FL 03/2020 - Current
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
Proquim Industrial S.A.S - Client Service Coordinator
City, , Colombia 02/2009 - Current
  • Developed social media marketing strategies to help brand company and increase sales.
  • Evaluated and reported on campaign performance to relevant stakeholders and leadership across organization.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Developed and owned strategic narrative on key initiatives to drive category demand.
Cnergy Title And Escrow - Marketing Executive
City, , FL 10/2019 - 03/2020
  • Identified, developed and evaluated B2B marketing strategies based on knowledge of company objectives and market trends.
  • Determined target audiences for particular products and aligned campaigns with demographics.
  • Maximized outreach by implementing marketing strategies to grow customer base.
  • Collaborated with advertising and promotion managers to promote products and services.
  • Developed and implemented digital marketing plans to incorporate SEO, social media platforms and video campaigns
  • Created sales strategies to promote advertising offerings and motivate larger deals.
  • Reviewed and approved graphic design work by assessing for adherence to brief objectives, brand requirements and predetermined specifications.
Grotta S.A.S - Sales Coordinator & Logistics
City, , Colombia 12/2008 - 12/2009
  • Researched and capitalized on emerging opportunities to build business and expand customer base
  • Prepared and processed contracts and order forms for new and existing customers
  • Formalized sales process to enhance operations and promote acquisition of new customers
  • Coordinated and finalized sales proposals to complete purchases
  • Utilized up-sells, sale closing tactics and customer retention incentives to increase company sales annually
  • Worked with Delivery and Marketing teams to assess, update and optimize delivery dates for customers
  • Boosted profit opportunities by effectively managing time and resources to meet sales objectives
  • Actualized strategies to continuously improve customer service, company or brand visibility and product provided
  • Regularly researched special order parts and performed product searches to source parts from outside vendors
Activities and Honors
  • VOLUNTEER- June 2019 - Host Team / Vous Church
  • VOLUNTEER - September 2018- Glory House of Miami / Non profit organization of human trafficking
  • VOLUNTEER - December 2013- Animal Welfare /Doggie Walker

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Resume Overview

School Attended

  • The Art Institute of Houston
  • Academia De Dibujo Profesional
  • Academia De Dibujo Profesional

Job Titles Held:

  • Marketing Customer Service Specialist
  • Client Service Coordinator
  • Marketing Executive
  • Sales Coordinator & Logistics

Degrees

  • Bachelor of Arts
  • Community Management, Human TalentSummit.
  • Bachelor of Arts

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