Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated and focused Project Management Specialist with over 8 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Project Manager dedicated to identifying and cultivating team members' skills and talents. Applies [Skill] to enhance team performance and efficiency. Eager to cultivate strong working relationships with Management personnel.

Skills
  • Work flow planning
  • Performance improvements
  • Multi-unit operations management
  • Project development and lifecycle
  • Client rapport
  • Vendor sourcing
  • Quality assurance and control
  • Safety protocol
  • Contract negotiation expertise
  • Contract development
  • Document management
  • Project management
  • Building codes and regulations
  • Client relations
  • Microsoft Office Suite expert
  • Processes and procedures
  • Budget control
  • Cost control
  • Customer relations specialist
  • Schedule management
  • Project scope
Experience
04/2008 to 06/2013 Pm Guest Service Fifth Group Restaurants Llc | Smyrna, GA,
  • Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
  • Developed processes to enable consistent on-time deliverables to customers per timelines established in contract.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Managed entire project life cycle from initial concept through final delivery.
  • Brought projects in on-time and in accordance with budget and quality standards.
04/2005 to 03/2008 Houseman Abm | Lakeland, FL,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Cleaned and sanitized bathrooms, replacing towels and toiletries.
  • Attended to mini bars and refrigerators by replacing ice buckets, restocking coffee amenities and wiping down surfaces.
  • Made arrangements for dining, laundering and dry cleaning.
  • Collected and removed trash from rooms.
  • Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
  • Removed soiled bedclothes and remade beds using clean sheets.
  • Monitored, inspected, and identified external facility or building areas requiring maintenance or repair.
  • Kept equipment and vehicles in top-notch condition through regular upkeep and preventive maintenance actions.
  • Gathered and sorted trash and recyclables to support sustainable practices.
03/2000 to 04/2004 Housekeeping Manager Homewood Suites | City, STATE,
  • Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
  • Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Utilized chemicals and cleaning equipment with [Number] discrepancies or hazards.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Used echo lab cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Responded to guest requests for linens and toothpaste items quickly, which increased patron satisfaction rates by 100ehc% on company scorecards.
Education and Training
Expected in 06/2003 High School Diploma | School District of Philadelphia, Philadelphia, PA GPA:
Expected in 06/2016 | Hospitality Training Institute Philadelphia Opportunity Industrialization Center,Inc, Philadelphia, PA GPA:
  • Ranked in Top 2
  • % of class

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average

resume Strength

  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • School District of Philadelphia
  • Philadelphia Opportunity Industrialization Center,Inc

Job Titles Held:

  • Pm Guest Service
  • Houseman
  • Housekeeping Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: