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Phone Operator Resume Example

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PHONE OPERATOR
Summary

I believe that my current knowledge and experience will help me be an effective team member in the healthcare setting. I am looking for more opportunities to expand my knowledge as I work through Nursing school. I have just completed block 1 so I am familiar with nursing fundamentals that I have further listed in my skills section. I am committed to providing quality care for patients and being an advocate for them.

Skills
  • Nursing Fundamentals completed in Block 1: assistance with ADLS, bathing/showering, feeding, positioning and transferring a patient, insertion of a foley, wound care, injection knowledge, head-to-toe assessment, PO med administration, diabetes mellitus, HF, etc.
  • Microsoft Word, PowerPoint, Excel & basic computer skills
  • Organization
  • Adapts quickly to new environments
  • Problem solver
  • Fast learner
  • Hardworking
  • Great communication
  • Team player
Experience
09/2020 to Current
Phone OperatorCompany Name － City, State
  • I began this job in September of 2020.
  • Duties include: answering calls for the college and transferring people where they need to go, prepping paperwork for students, etc.
  • Greeted callers and assisted by answering general questions and directed/transferred to desired office, departments and individuals.
01/2014 to Current
NannyCompany Name － City, State
  • Since I was fourteen, I have provided childcare to family and friends. It was more of a side job as I was in high school. I watch children for a range of times, from a few hours to overnight care to weekend care.
  • Duties include: meal prep, homework help, bathing, playing games, reading stories, etc.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Provided direct-care services for children of varying ages, promoting safe, healthy and fun lifestyle.
01/2020 to 07/2020
Athletic Training InternCompany Name － City, State
  • I began this job in January of 2020.
  • Duties include: helping around the office with paperwork, listen in on evaluations of athletes for medical knowledge, prepping practice & game materials, taping ankles, wrists, etc.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • I do continue to help out in the training room in my spare time.
05/2015 to 08/2016
Rec LeaderCompany Name － City, State
  • I was a summer rec leader at a community center.
  • The main group I was responsible for was children of ages five to seven years, however I did care for remaining ages up to fourteen.
  • Duties included: following daily routines, attending field trips, prepping meals, homework help, being at the front desk, and providing games for kids etc.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Education
Expected in 05/2022
Associate of Applied Science: Nursing Scottsdale Community College － City
  • I applied to the Maricopa Nursing Program waitlist in April of 2018 while attending MCC.
  • I began Block 1 at SCC in August of 2020. My projected graduation date is May of 2022.
  • We worked through the pandemic, this semster having limited in person days, but supplemental online work to help. Block 1 was great, and my instructor was very helpful to us in providing adequate experience through simulations, labs, and online work.
05/2018
Associate of ArtsMesa Community College － City
  • 3.2 GPA
  • I played softball here for 2 years while I completed my AA degree in 2018.
  • From 2018-2019 I took several classes at MCC, to help prepare me for nursing school. Some classes I have taken are: General Biology, Anatomy 1 & 2, Microbiology, Clinical Healthcare Ethics, Pathophysiology and Spanish for Healthcare Workers.
05/2016
High School DiplomaAlbuquerque High School － City
  • 3.7 GPA
  • Basketball and Softball team member for all 4 years
Volunteer Experience

Certificate of Completion: Service Learning (Mesa Community College)

  • Spring Semester of 2019- HCR 210 Professor Nolan
  • MCC Athletic Training Department (Mesa, AZ)- February & March of 2019
  • West Mesa Girls Basketball Gift Wrapping (Albuquerque, NM)- December 2018
  • Nursing Home Christmas Party Help- December of 2018
  • Feed My Starving Children (Mesa, AZ)- March 2016 & April 2017 & March 2018
  • Roadrunner Foodbank (Albuquerque, NM) -Winter of 2016
  • Softball Training (Albuquerque, NM)- Winter of 2016
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Resume Overview

School Attended

  • Scottsdale Community College
  • Mesa Community College
  • Albuquerque High School

Job Titles Held:

  • Phone Operator
  • Nanny
  • Athletic Training Intern
  • Rec Leader

Degrees

  • Associate of Applied Science : Nursing
    Associate of Arts
    High School Diploma

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