I am seeking to become a District Manager at Public Storage which will afford me the opportunity to further my sales career and experience in consulting, prospecting, cold calling, customer service, marketing, territory management and organic growth. As a dedicated, attentive business/sales consultant, my experience in overseeing others as well as creating and maintaining business relationships will enable to manage teams of top performing employees as well as aid in the acquisition of new business for the company.
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- Recipient of College of the Canyons Student Services Certificate of Achievement, 2007
- Successfully expand account base each quarter
- Manage some of the highest volume accounts and crucial customers (former IPA President and leaders of high profile groups) in assigned territory
- Manage territory by prospecting and building existing relationships
- Increase account penetration, revenue growth and customer satisfaction within the specified product line/business segment
- Focus on driving new business as well as increasing existing account penetration Initiate and take ownership of account planning, selling processes, post-sales implementation processes and deal economics
- Assume direct accountability for all aspects of the selling process within assigned customer base
- Analyze opportunities and develop strategies to drive growth in product and program purchases
- Achieve and exceed 100% customer retention and corporate based budget goals
- Prepare presentations, reports and written recommendations as requested by upper sales management
- Manage and lead team employees (Lead Merchandising Consultants and Pharmacy Operation Consultants) with regard to existing and future clients needs to exceed expectations
- Effectively negotiate and collaborate with customers and colleagues to influence support for mutually beneficial outcomes and to achieve a pleased consensus
- Identify new opportunities/develop plans to introduce solutions through collaborative relationships.
- Successfully sold, implemented and exceeded goals via training/support for Cardinal's Inventory Management Program (examines, improves and controls inventory - pharmacy owner's largest asset) as well as the Reconciliation Basic and Reconciliation Complete Program (reconciles all 3rd party claims) within defined territory
- Enabled customers to increase turns, reduce overall inventory value, significantly diminish the amount of excess inventory and expired items
- Provided customers several reporting capabilities and an exact inventory value in which they used for proper and exact tax reporting, accounting and bookkeeping of their business
- Provided customers with quarterly business reviews reinforcing the value of Cardinal Health Assisted customers with DEA CSOS Application, notarization requests and CSOS Installation.
- Trained customers to effectively utilize purchase history reports, number of over the counter product turns, point of sale programs as well as data and marketing tools to expand their business and overall sales through Cardinal Health's best-in-class front-end sales offerings.
- Identified correct product placement to increase the appeal of the store design for the retail shopper.
- Continuously communicated any problems, competitor touches and any other information obtained during customer visits with sales team that could affect customer relationships or profitability.
- Created and implemented store layout design for new and current customers via Microsoft Visio in accordance with the owner's direction and retail marketing plan.
- Streamlined new and current customers' store layouts into an astute design, maximizing the given front-end space and all corresponding sales.
- Developed strategic retail pricing strategies with customers to compete with chain store pharmacies.
- Coordinated, directed and delegated specific merchandising projects to the merchandising team.
- Presented, sold and enrolled customers in various advertising and marketing offerings.
- Arranged and managed the Athletic Counseling Office, a new subdivision of the Counseling Department.
- Coordinated student workshops regarding educational goals or academic problems while working closely with superiors to prepare beneficial and interactive presentations for pupils.
- Assisted students with course equivalency and prerequisite eligibility according to articulation agreements.
- Furnished degree audits/reports, general education information, graduation requirements, transfer requirements, and major preparation info for incoming and returning customers
- Presented new student advisement, matriculation steps; registration as well as application process to College of the Canyons, California State University, University of California and private colleges.
Graduated with honors
HITE/Honors Student - Alpha Gamma Sigma- College of the Canyons
-Some business coursework completed
Honors standing (3.5 GPA) member National Honor Society
-Completed 4 years of high school coursework in 3 years with concurrent college enrollment
-Valencia High School Career Path Certificate in Health Science 2004
Former Notary Public and member of the National Notary Association
Academic counseling, advertising, business consulting, cold calling, customer retention and satisfaction, inventory management, marketing, merchandising, Microsoft Office/Outlook/Visio, presentations, pricing strategies, process management, prospecting, reporting, review financial statements, sales, sales management and strategic planning.
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School Attended
- Chapman University
- College of the Canyons
- Valencia High School
Job Titles Held:
- Pharmacy Business Consultant
- Pharmacy Operations Consultant
- Lead Merchandising Coordinator
- Retail Marketing Consultant
- Program Advisor/Counseling Assistant
Degrees
- Bachelor of Arts
- Associate of Arts
- High School Diploma
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