Polite and accommodating Guest Services Representative bringing three years of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight. Well-rounded with experience interacting with guests and resolving issues to propel customer satisfaction. Focused on resolving issues, greeting guests and overseeing customer care within busy establishment. Polished and tolerant when handling high-stress situations using appropriate responses. Reliable and enthusiastic with experience performing proper customer care and extraordinary workmanship. Skilled in customer engagement, problem resolution and various software operation. Known for remaining poised and calm in busy environments.
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