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Personal Loan Specialist Resume Example

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PERSONAL LOAN SPECIALIST
Summary
Creative thinker and sales professional with more than six years of expertise in sales and management. Recognized for contributing to record-setting sales figures, new account development, and customer satisfaction. Possess hands on experience in leading, training, and supervising sales teams throughout the U.S. Seeking a career opportunity within a corporation that offers growth, development, and internal career advancement. Authorized to work in the US for any employer
Highlights

  • Risk management evaluation background
  • Debt and credit management
  • Reliable
  • Excellent communication skills

  • Friendly
  • Energetic
  • Strong work ethic
  • Sales expertise​
  • Strong sense of banking ethics
Accomplishments
  • Increased annual revenue by 135% by creating effective strategies to expand existing customer services
  • Winner of the “Ace Cash Express Employee of the Quarter” Award, 3rd Quarter, 2014.
  • Spearheaded Back To School program to grow location customer base.
  • Originated over $650,000 in personal volume through professional networking, loan reviews and marketing.
  • Earned the Winner's Circle Award in 2013.
Experience
Personal Loan SpecialistMar 2016 to Current
Springleaf Financial Services, Inc － Fairfield, CA
  • Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals.
  • Effectively identify customer credit needs and provide appropriate loan solutions.
  • Build strong, trusting relationships with new and existing customers.
  • Provide exceptional service to ensure customer satisfaction and a continued relationship with OneMain Financial.
  • Work as an individual contributor and as part of a team to achieve business/organizational goals.
  • Work directly with customers through the entire lending cycle from loan application to loan closing.
  • Ensure that all lending documents and processes are completed per internal policies/processes.
  • Manage collection activities including processing payments and consulting with customers on loan payments for past due accounts.
Center Manager of OperationsMar 2015 to Mar 2016
Ace Cash Express － Sacramento, CA
  • Cash checks using established risk analysis, follow and administer center security and safety procedures,.
  • market all ace financial services through cross-selling and solicitation, oversee daily center operations,.
  • manage controllable expenses through proper staffing, utility usage, janitorial and maintenance, meet and.
  • exceed center budget goals.
Center Manager of OperationsJul 2013 to Mar 2015
Ace Cash Express － New Orleans, LA
  • Cash checks using established risk analysis, follow and administer center security and safety procedures,.
  • market all ace financial services through cross-selling and solicitation, oversee daily center operations,.
  • manage controllable expenses through proper staffing, utility usage, janitorial and maintenance, meet and.
  • exceed center budget goals.
Sales ManagerAug 2012 to Jul 2013
Aarons － New Orleans, LA
  • Manage the overall sales function of the store - inside & outside sales
  • Set and achieve weekly and monthly goals
  • Generate new business by developing and implementing community marketing strategies,
  • Confirm customer identification
  • Collect money and obtain customers signature in lease agreement
  • Review and close lease agreements as directed by the general manager
  • Ensure execution of Aaron's YES program of customer service
  • Promptly resolve customer concerns
  • Assist in product staging
  • Warehousing maintenance and quality assurance center
  • Ensure showroom floor is merchandised
  • Maintain the stores warehouse in a neat an orderly manner
  • Monitor and ensure efficient operation of the quality assurance center.

Sales RepresentativeNov 2011 to Jul 2012
Paretti Jaguar － Metairie, LA
  • Acquiring outstanding product knowledge, fact finding to ensure the perfect vehicle for each guest.
  • Suggestive selling
  • Negotiate car deals that are fair for the guest as well as the company, provide outstanding follow up calls.
Sales RepresentativeAug 2010 to Sep 2011
Jared Jewelry － Metairie, LA
  • Provide the customers with the knowledge of their favorite jewelry, Handle cash transactions, checks, and.
  • credit charges, open new member credit accounts, account inventory, set daily goals for team members in my.
  • department.
Education
Diploma2008Jesse Bethel High School － Vallejo, CA
Skills
Account Management, Budget, Handle cash, closing, Excellent Communication, consulting, credit, resolve customer concerns, customer satisfaction, Excellent Customer Service, customer service, Decision Making, Financial, general manager, inventory, Team Building, Macintosh Systems, marketing strategies, market, money, neat, organizational, outside sales, processing payments, policies, Presentation Skills, Problem Solving, processes, quality assurance, risk analysis, safety, selling, Sales, Staff Development, staffing, Strategic Marketing, Supervision, warehousing
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Resume Overview

Companies Worked For:

  • Springleaf Financial Services, Inc
  • Ace Cash Express
  • Aarons
  • Paretti Jaguar
  • Jared Jewelry

School Attended

  • Jesse Bethel High School

Job Titles Held:

  • Personal Loan Specialist
  • Center Manager of Operations
  • Sales Manager
  • Sales Representative

Degrees

  • Diploma 2008

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