I am seeking a position where I can share my passion for helping others while exemplifying strong supervisory skills. I am looking to lead a team of professionals and promote a positive one team, one goal attitude. In my past leadership positions I have directly monitored the performance of others. I have analyzed reports and reported directly to upper management. Also, I have worked collaboratively with multi-disciplinary teams to provide services. If afforded the opportunity of advancement I will continually work to be a valuable asset to Humana, while providing our members with perfect service.
Minor in Psychology
Critical thinking proficiency
Sound decision making
Relationship and team building
Personal and professional integrity
Proven patience and self-discipline
Reports generation and analysis
As a PHC with Humana I have continually exceeded my monthly goals set by my manager. I have presented my team with PowerPoints and data on how to make quality calls. I have developed my own productivity tracker that has helped some of the associates on my team. As a PHC I have worked on various team projects and committees.
ads, case manager, coach, computer hardware, Counselor, Criminal Justice, client, data analysis, data collection, database, delivery, financial, Home Care, IVR, director, managing, office, PowerPoint, Microsoft Word, Monitors, newsletter, newspaper, operating systems, program design, progress, Psychology, rehabilitation, reporting, Research, Social Services, technical support, telephone, treatment plan, troubleshooting, upgrading, written, articles
Companies Worked For:
Job Titles Held: