Pediatric home health nurse since August of 2017. Good bedside manner and strong communication skills. Academic clinical experience focusing in pediatrics with some maternity and NICU experience as well.
Pediatric Home Health Nurse08/2017 to CurrentPediatric Services of America HealthcarePensacola, FLWorked independently in the home environment performing nursing care. Administered scheduled medications and PRN medications according to my nursing judgment per doctor's orders. Performed pediatric assessments, equipment checks, and supply inventory twice per shift. Worked with MICKEY button, G tube, and feeding pump on continuous feed. Increased confidence, nursing judgment, nursing communication skills, and independence in providing nursing care. Received tracheostomy care training.
Customer Service Phone Agent09/2013 to 05/2017Pensacola Christian College- A Beka BookPensacola, FLAssisted customers with ordering, shipping, orders problems or errors, website issues, and other questions about the company. Trained new agents on company policy and procedure. Created and sent return shipping labels to customers as needed and acted as leader of the team creating shipping labels. Worked on and trained other agents on company projects as assigned by supervisors. Learned good communication skills in person with co-workers and via phone, online live chat, and e-mail with customers.
Education and Training
Bachelor of Science: Nursing2017Pensacola Christian CollegePensacola, FL, USAReceived training and clinical experience in various areas, including NICU observation days, maternity clinical care rotation, pediatric clinical care rotation, and critical and intensive care rotation.
Helped as a camp counselor for a church youth camp during the summer of 2014. Volunteered as a church nursery worker in 2015. Participated in the breast cancer walk in October 2015.