Healthcare Operations professional with proficient experience in organized healthcare delivery systems. Resourceful and energized leader focused on business growth and staff development. Focus-driven to lead a compassionate allied health staff for optimizing patient care services. Ensures that ongoing site operations labor & productivity are stable and safe, including quick-response to address emergency disruption or vulnerabilities. Advocates a Higher Reliability Organization (HRO) through transparency & communication.
Facilitates and implements operational culture of safety and other initiatives for network-wide clinics for Department of Defense (DoD), Defense Health Agency (DHA). Leadership role as engaged Patient Safety Manager (RN license waived) in daily clinical & non-clinical operations of specialty clinics, diagnostics, and ancillary services. Facilitates leadership, directorates departments & clinics in Higher Reliability Organization (HRO) quality for cost-saving regulatory compliant environments.
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