Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Qualified Patient Service Specialist with 10+years in fast-paced Medical field setting. Personable and professional under pressure.Superior computer skills and telephone etiquette. Patient and empathetic for patients.
Skills
Creative problem solver
Quick learner
Medical terminology knowledge
Data Entry
Active Listening Skills
Team Player
Communication Skills
Work History
10/2014 to 05/2017Patient Financial SpecialistBanner Health | Tucson, AZ,
Screened all visitors and directed them to the correct employee or office.
Verified patient insurance eligibility for upcoming services.
Entered and verified correct demographics into EMR.
Collected Copays and Balances owed.
Maintained front office area.
Worked on front office claims.
Data Entry
Customer Satisfaction
Active Listening Skills
Greeted Customers
Team Player
Energetic Work Attitude
Sharp Problem Solver
09/2012 to 10/2014Patient Service SpecialistTaylorville Memorial Hospital | Springfield, IL,
Maintained a clean reception area, including lounge and associated areas.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Directed guests and routed deliveries and courier services.
Managed office supplies, vendors, organization and upkeep.
Team Player
Data Entry
Strong Organizational Skills
09/1998 to 02/2005Patient Service RepresentativePalmetto Health | Richland, WA,
Data Entry
Strong Organizational Skills
Greeted Customers
Team Player
Positive Customer Experiences
Team Member
Communication Skills
Education
Expected in 2004CNA | CNAMayo Technical College , , GPA:
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