Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Qualified Patient Service Specialist with 10+years in fast-paced Medical field setting. Personable and professional under pressure.Superior computer skills and telephone etiquette. Patient and empathetic for patients.
  • Creative problem solver
  • Quick learner
  • Medical terminology knowledge
  • Data Entry
  • Active Listening Skills
  • Team Player
  • Communication Skills
Work History
10/2014 to 05/2017 Patient Financial Specialist Banner Health | Tucson, AZ,
  • Screened all visitors and directed them to the correct employee or office.
  • Verified patient insurance eligibility for upcoming services.
  • Entered and verified correct demographics into EMR.
  • Collected Copays and Balances owed.
  • Maintained front office area.
  • Worked on front office claims.
  • Data Entry
  • Customer Satisfaction
  • Active Listening Skills
  • Greeted Customers
  • Team Player
  • Energetic Work Attitude
  • Sharp Problem Solver
09/2012 to 10/2014 Patient Service Specialist Taylorville Memorial Hospital | Springfield, IL,
  • Maintained a clean reception area, including lounge and associated areas.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Directed guests and routed deliveries and courier services.
  • Managed office supplies, vendors, organization and upkeep.
  • Team Player
  • Data Entry
  • Strong Organizational Skills
09/1998 to 02/2005 Patient Service Representative Palmetto Health | Richland, WA,
  • Data Entry
  • Strong Organizational Skills
  • Greeted Customers
  • Team Player
  • Positive Customer Experiences
  • Team Member
  • Communication Skills
Expected in 2004 CNA | CNA Mayo Technical College , , GPA:

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School Attended

  • Mayo Technical College

Job Titles Held:

  • Patient Financial Specialist
  • Patient Service Specialist
  • Patient Service Representative


  • CNA

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