patient consultant resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Result-driven Mass Communications student with 5 years of experience providing administrative support to staff members, arranging appointments, maintaining office calendars, working in fast-paced/stressful office environments, client relations, telephone communication, interpersonal communication and the ability to resolve conflicts as well as other issues with tact and diplomacy.

  • Excellent written and verbal communicator
  • Skilled multi-tasker
  • Deadline-driven
  • Excellent time management
  • Effective team player
  • High-energy attitude
  • Relationship Building
  • Strong attention to detail
  • Self-starter
  • Improvisation
  • Management skills
  • Planning
  • Business Communications
  • Research
  • Microsoft Excel
  • Telephone Skills
  • File Management
  • Problem Solving
  • Strong public speaker
  • Thrives under pressure
  • Strong interpersonal skills
  • Organized
  • Self-starter
  • Can adapt to any work environment
  • Issue and conflict resolution
  • Professional and mature
  • Editing skills
  • Report writing
  • Fact-checking
  • Libel laws
  • Focused
  • Filing
  • Administrative Support
  • Microsoft Office
  • General Office Duties
  • Written Communication
  • Customer Service
  • Scheduling
  • Microsoft Powerpoint
06/2014 to 10/2019
Patient Consultant Apothecarium Capitola, CA,
  • Utilized customer service skills and detailed knowledge to support operations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Educated patients and families on treatments, procedures, continuing care and other resources.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
  • Used marketing initiatives to assist the lead hair replacement specialist in penetrating new markets and landing customers.
  • Prioritized patient orders and comfort to meet deadlines and maintain quality standards.
  • Proactively identified and solved complex problems impacting operations management and business direction.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Coached other employees in effective customer service and successful selling techniques.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Restocked office and break room supplies independently to maximize team productivity.
  • Guided administrative and professional staff through computer and software problems.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized personal and professional calendars.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Purchased, distributed and arranged supplies to meet routine operational needs.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
08/2015 to 05/2018
News Intern Sinclair Broadcast Group, Inc. Beaumont, TX,
  • Developed connections with public relations contacts, which provided exemplary sources for news stories.
  • Participated in brainstorming sessions with our news team to develop exciting and informative content, including teases and promotions.
  • Created tightly written news stories crafted from reliable sources.
  • Assigned stories to reporters and journalists.
  • and coached new team members by giving positive feedback and constructive criticism.
  • Edited videos before publishing.
  • Captured visual content and edited general assignments
  • Combined video, audio and graphics to effectively convey each story.
  • Researched potential news or feature stories for timely and quality presentation to the public.
  • Anchored/produced/field reported for the Ohlone Network News on Chanel 28.
  • Simplified topics such as healthcare, energy, government and technology through clear, concise and compelling writing.
  • Wrote factually correct, concise and engaging news stories within tight deadlines.
  • Delivered on-air reports, covering stories on politics, sports, entertainment,weather, local events/issues and national news.
  • Supervised team of 15 editors, associate producers and production assistants on wide range of projects.
  • Gathered information and video material required as well as created high-impact scripts for review and approval by editors.
  • Introduced fresh and new angles on previously-reported material to update and inform readers.
01/2015 to 12/2016
Communications Lab Intern Ohlone College/Independent City, STATE,
  • Attended to students in classroom, study area and home environments to maximize support.
  • Assisted students of all skill levels with understanding and excelling in public speaking.
  • Instructed small groups of students in key subject concepts.
  • Supported students by identifying and addressing specific concerns.
  • Organized fun, educational activities which allowed students to boost literacy and fluency skills through interactive learning.
  • Communicated with teachers to provide students with comprehensive support.
  • Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
  • Gave early intervention support to students just beginning to struggle with materials.
  • Fostered positive working relationships with students, fellow employees and staff.
  • Determined student's unique needs and identified best methods to address each.
  • Guided students through various steps in writing process including, brainstorming, researching, outlining, writing, revising and publishing.
  • Created effective tutoring sessions by working closely with students to ascertain literacy goals and expectations.
  • Instructed students from diverse socio-economic backgrounds to help to improve writing skills and excel in school.
Education and Training
Expected in to to
Associate of Arts: Mass Communications
San Diego City College - San Diego, CA

Currently pursuing a degree in mass communications.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • San Diego City College

Job Titles Held:

  • Patient Consultant
  • News Intern
  • Communications Lab Intern


  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: