Bachelors Degree: Health Care Administration/Management2013University of PhoenixHealth Care Administration/Management
Performance Review Excerpt, Bechtel, LLC Your excellent work as interim document Records Coordinator shows that you are ready to assume increased responsibilities. " 2003 Performance Review Excerpt, Bechtel, LLC Angela's outstanding planning, multi-tasking and organizational skills have kept the office running smoothly. " 2011 Performance Audit Excerpt, Full Gospel Church
MS Word, Excel, PowerPoint, Access, Outlook, Windows, &
Web-based applications Targeting Health Care/ Management Opportunities
Dedicated and technically skilled business professional with a versatile administrative and project support skill set developed through experience as an administrative assistant, project coordinator, clinical and medical records management. Graduate with a Bachelors degree in Health Care Administration/Management. Expert in building client/vendor databases, optimizing billing processes, and crafting high-impact proposals and presentations. Committed to strengthening interdepartmental collaboration and applying a solid understanding of state and federal regulatory requirements and documentation. Excel in resolving customer challenges with innovative solutions, systems and process improvement strategies proven to increase efficiency and budgetary compliance. Organized, efficient and skilled in a variety of office support tasks, including:
Office Organization & Administration
Medical Records Billing
Non-Profit Project Administrative Skills
Customer Service & Front Office Skills
Patient Care Coordinator Services01/2013 to CurrentNEW BEGINNINGS COUNSELING SERVICESLas Vegas, NV
Substance Abuse Recovery Program Responsible for administrative support services to the Clinical Director, Operations Manager and client counseling staff.
Receive and schedule patient counseling sessions, process outpatient medical records and insurance claims, organize and update client files, develop spreadsheets for medical documents and reports.
Handle electronic and web-based correspondence and written communications.
Cooperate with Medicaid and private insurance providers to resolve billing issues.
Utilize Excel functions to develop reports and task management lists.
Provide competent and efficient customer service as well as support to the other facility staff.
Current on all regulations and policies regarding the collection, storage, and dissemination of sensitive patient health data.
Key Accomplishments: Highly organized which has reduced errors in double-billing and discrepancies in treatment plans and program medication distribution.
Good analytical skills have helped maintain Medicare bad-debt cost reporting by tracking billing s and monitoring collections as a cost effective tool for Medicare guaranteed payments.
Secured outstanding balance payments for care of outpatient client treatments by obtaining signatures for automatic transfers.
This has upgraded revenues by 4.3%.
Executive Assistant01/2008 to CurrentFULL GOSPEL DELIVERANCE CHURCHLas Vegas, NV
position where I serve as the Executive Assistant to the management team, the Executive Board of Directors, and as primary liaison to support staff.
Demonstrate good public relations skills with the ability to work in an interdisciplinary setting.
Oversee the planning and implementation of multiple projects.
Modify and create schedules as required.
Provide input into staff performance evaluations and objectives.
Organizes and guides project operations throughout the course of the project.
Key Accomplishments: Demonstrate the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time.
Resolve strategic planning and policy issues.
Create databases and spreadsheets that improved inventory management and reporting accuracy.
Plan and schedule project timelines for quality assurance.
Helped drive a 10% increase in member participation satisfaction through hands-on administrative support.
Create monthly reports using specialized faith-based programs that help reduce inaccuracies and redundant reporting.
This provides management with an important financial decision-making tool.
Quickly became a trusted assistant to the Executive Board of Directors and ministerial staff and earned a reputation for maintaining a positive attitude, high rate of efficiency, and producing high-quality work.
DOE Engineering Contractor01/1996 to 01/2007BECHTEL LLC, INCLas Vegas, NV
Began as a temp agency employee.
Repeatedly promoted during 12-year tenure within the Records/Document Control and Engineering departments; culminating with the responsibility of coordinating all office functions and supervising a team of six records control and administrative professionals.
Key Accomplishments: Decreased office expenditures 15% by implementing controls on production stock and office supplies through streamlined ordering procedures.
Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects and engineering documentation controls.
Developed efficiency-enhancing workflow improvements which made it possible to accommodate increased responsibilities necessitated by staff reductions.
Saved thousands of dollars in equipment contract fees and improved the response rates of engineering document processing by bringing formerly outsourced production functions in-house.
Administrative Skills, administrative, administrative assistant, administrative support, analytical skills, agency, balance, Bachelors, Billing, counseling, client, Customer Service, databases, decision-making, documentation, financial, Front Office, insurance, inventory management, Director, Access, Excel, Office, Outlook, PowerPoint, Windows, MS Word, organizational, policies, presentations, processes, process improvement, producing, Profit, proposals, public relations, quality, quality assurance, reporting, spreadsheets, strategic planning, supervising, treatment plans, workflow, written communications