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Patient Care Coordinator Resume Example

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PATIENT CARE COORDINATOR
Professional Summary

Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams and making strategic improvements. Decisive leader and creative problem solver with 7 years of healthcare experience. Involved in a CNO Advisory Council, mentoring and education. Adept in caring for pediatric, post-partum, neurological, ortho and general medical patients.

Skills
  • Interdepartmental collaboration
  • Scheduling
  • Verbal and written communication
  • Multitasking ability
  • Quality assurance
  • Patient/Family Education
  • Conflict resolution
  • Care planning
  • Goal setting
  • Problem solving
  • Patient and family advocacy
  • Intravenous therapy
  • Patient discharge
  • Multi-age patient assessments
  • Lab result interpretation
Work History
Patient Care Coordinator, 03/2016 to Current
Altru Health System – Grand Forks, ND
  • Administered medications and treatments to patients as ordered by physician
  • Established and continuously optimized unit schedules and individual work assignments
  • Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention
  • Achieved successful unit leadership by providing quality nursing care to patients in a 23-bed unit
  • Provided high-quality care to patients of all ages
  • Actively engaged and participated in consults, patient care plan development and patient monitoring
  • Collaborated with doctors and staff members to ensure quality care
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
  • Prioritized and distributed assignments and workload based on individual staff strengths and experience
  • Performed patient assessments and adjusted care plans accordingly
Registered Nurse, 08/2014 to 03/2016
Altru Health System – Grand Forks, ND
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Prepared patients for surgery, educating patients and family members on surgical procedures such as appendectomies and ORIF.
  • Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
  • Cared for patients in 23-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Licensed Practical Nurse, 06/2013 to 08/2014
Altru Health System – Grand Forks, ND
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Applied interpersonal communication skills to comfort and counsel patients and families throughout care process
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Administered controlled narcotics, inserted IVs and performed catheterizations
  • Cared for over 4-8 medical/surgical and pediatric patients each day with quality-driven support
  • Performed functional assessments and physical examinations for admission and discharge to report changes in patient condition
  • Collaborated with interdisciplinary team of healthcare and social service providers, including Physical therapy, Chaplin services and theChild Life Specialist to address patients' needs through effective intervention and care planning
Education
Associate of Science: Registered Nurse, 05/2014
Northland Community And Technical College - East Grand Forks
Associate of Science: Licensed Practical Nurse, 05/2013
Northland Community And Technical College - East Grand Forks
Accomplishments

Received a "WOW" Recognition in 2015

Was nominated for a Daisy award twice, once in 2018 and in 2015

Certifications
  • Registered Nurse in ND, License # R40845, 08/11/2014. MN license #2345970, 4/25/2016
  • BLS
  • PALS
  • CPR certified through American Heart Association
  • ACLS
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Resume Overview

Companies Worked For:

  • Altru Health System

School Attended

  • Northland Community And Technical College

Job Titles Held:

  • Patient Care Coordinator
  • Registered Nurse
  • Licensed Practical Nurse

Degrees

  • Associate of Science : Registered Nurse , 05/2014
    Associate of Science : Licensed Practical Nurse , 05/2013

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