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Patient Care Coordinator Resume Example

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PATIENT CARE COORDINATOR
Summary

Sales management professional with prior experience in cosmetic and health care industry. Experienced at propelling sales and focused on achieving customer satisfaction throughout all stages of the sales life cycle.

Highlights
  • Converted 48% of scheduled consults into surgeries
  • Recognized by Allure magazine as being " American's Top Make up artist" in April 2006 edition
  • Aided team in departmental rankings in multiple years
  • Ranked in top in 20% in annualized sales growth
  • Proficient in Nextech ,EMA-electronic medical office software and MS office
  • Team leader with focus on education of services and product
  • Analytical of sales data and inventory of products
Experience
Patient Care Coordinator 05/2011 to Current Piedmont Plastic Surgery Gastonia, NC
  • Educated/Consulted patients through cosmetic surgery process
  • Coordinated monthly education seminars
  • Managed all social media programs, including Internet forums, blogs, social networking applications
  • Recommended and helped customers select products and services based on their needs.
Education and Sales Executive 05/2010 to 05/2011 Napoleon Perdis Cosmetics Charlotte, NC
  • Built strong relationships with store management and partnered with them to grow business
  • Planned and participated in seasonal personal appearances and trunk shows
  • Trained/coached new and seasoned employees
Executive Sales Consultant 02/2008 to 05/2010 Alsco Charlotte, NC
  • Growing accounts through needs analysis and relationship building
  • Addressed customer questions and concerns regarding products, prices and availability
  • Wrote, proofed and edited sales proposals and correspondence
  • Delivered exceptional account service to strengthen customer loyalty
Business Manager -Cosmetics 09/2002 to 11/2007 Saks Fifth Avenue Atlanta, GA
  • Continuously met and exceeded sales goals
  • Ability to manage high profile clients in servicing their needs
  • Motivated staff to reach sales goals in excess of $1.0 million
  • Provided direct customer service to clients in an exclusive sales environment
Business Manager-Cosmetics 08/1994 to 08/2002 Belk Charlotte, GA
  • Built loyal client base through phone calls and mailings
  • Exceeded targeted sales goals by 20%
  • Worked as a team member to provide the highest level of service to customers.
  • Responsible for inventory and merchandising
Education
Bachelor of Science: Clothing and Textiles 1994 Appalachian State University Boone, NC
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Resume Overview

Companies Worked For:

  • Piedmont Plastic Surgery
  • Napoleon Perdis Cosmetics
  • Alsco
  • Saks Fifth Avenue
  • Belk

School Attended

  • Appalachian State University

Job Titles Held:

  • Patient Care Coordinator
  • Education and Sales Executive
  • Executive Sales Consultant
  • Business Manager -Cosmetics
  • Business Manager-Cosmetics

Degrees

  • Bachelor of Science : Clothing and Textiles 1994

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