Creative Problem Solving:
Strategized ways to leverage various communication channels including browser, mobile, tablet, and others.
Improved user productivity, discoverability and simplicity through UI redesigns.
Exceeded Bloomingdale's charge card sign up goals 5 customers in two weeks.
Helped customers select products that best fit their personal needs.Consulted with customers on the latest styles and trends.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Coursework in Operating Systems and System Programming
Coursework in Computer Structure and AlgorithmsCoursework in Computer Architecture and Programming on Parallel Architectures
Certificate in Computer Networking
Access 7.0, Apple, Arts, AS/400, IBM AS/400, Compaq, Hardware, client, customer service, Data Processing, DOS 6, DOS 6.2, editing, fax, Film, help desk, Hewlett Packard, Html, IBM, IBM 3090, IBM MVS, MVS, inventory control, JCL, JES2, LAN, Laser Printers, Lexmark printers, Lighting, Logging, Mainframe, Excel 7.0, Power Point 7.0, Windows 7, Windows, Windows NT 4.0, Windows XP, Word 2000, Navigation, Network, Netware, Novell Netware 3.12, operating systems,
Software, PDF, PDM, Pentium IV, Camera, Printer, Programming, Retail Sales, Servers, Scripts, Sound, technical support, troubleshooting, TSO/ISPF, upgrade, Utilities, Video, VSAM, 486
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