Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Knowledgeable Oncology Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 24-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.

  • Physician communication
  • Follow ONS standards and hospital policy
  • Established nursing procedures
  • Support and education
  • Chemotherapeutic drug administration
  • Knowledge of EPIC Beacon and Ambulatory
  • Strong organizational skills with excellent verbal and written communication
  • Knowledge of NCCN guidelines
  • Training and mentoring
  • Project oversight
  • Accreditation coordination
  • Multidisciplinary team collaboration
Work History
07/2017 to Current Outpatient Oncology Nurse Manager Touro Infirmary Hospital | City, STATE,
  • Oversees unit staffing of 10 employees and assists with budget planning, staff reviews, compliance, and policies and procedures.
  • Collaborates with cancer care team members ,including physicians ,to ensure patients have best care experience .
  • Collaborates with EPIC Beacon and Ambulatory colleagues to review current workflows and implement future protocols.
  • Conducts routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
  • Develops and review policies and procedures for effective nursing care.
  • Conducts chart audits to identify areas in EPIC that require additional training/ or reinforcement infusion nurses.
  • Exercises exemplary clinical judgment when making care decisions.
  • Motivates nursing staff to pursue advanced training and collaborates with unit leaders to identify skill needs.
  • Coordinates and implements staff in-service educational programs including EPIC changes, upgrades, issues, or new treatment plan builds.
  • Trained as a superuser for EPIC,and continues to assist and educate staff and physicians on the capabilities of EPIC, and attempts to resolve issues before placing an IT ticket.
  • Collects daily infusion stats for unit director
08/2016 to 07/2017 Interim Director of Oncology Infusion Touro Infirmary Hospital | City, STATE,
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Worked along-side VP of Oncology assisting with fiscal budget.
  • Monitored and adjusted nurse patient ratio to help minimize overtime, while still ensuring exemplary patient care.
  • Attended EMPIRE meetings in preparation of EPIC roll-out.
  • Prepared and educated staff regarding sundown of Mosaic EHR
  • Assumed charge nurse/ manager role when needed ,to provide adequate staffing and prevent interruption of patient care.
  • Attended daily director huddles and reported daily census and communicated any pertinent information.
  • Implemented a process improvement to improve patient satisfaction.
05/2013 to 07/2017 Nurse Clinical Supervisor Touro Infirmary Hospital | City, STATE,
  • Educated patient, family or caretaker about post discharge care procedures to facilitate care continuum.
  • Administered IV fluids, medications and blood products through peripherally inserted central venous catheter to cancer patients.
  • Counseled patients and caregivers and provided compassionate emotional support.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments and assisting staff.
08/2003 to 02/2012 Oncology Nurse Clinician Hematology /Oncology Specialists | City, STATE,
  • Administered IV fluids,chemotherapy, and other medications through peripherally inserted central venous catheter to support long-term treatment for infections, cancer or heart and kidney problems.
  • Educated patient, family or caretaker about post discharge care procedures to facilitate care continuum.
  • Educated patients on proper nutrition and medication side effects.
  • Counseled patients and caregivers and provided compassionate emotional support.
  • Maintained safe and therapeutic medical environment and guided and directed members of health care team to encourage quality patient care.
  • Leveraged knowledge of medications, procedures, infection control and safety precaution to initiate appropriate intervention in crisis situations.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Monitored patient reactions after administering medications and IV therapies.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Collaborated with physicians to assess patients and deliver appropriate treatment .
03/1998 to Feb2003 Staff/Charge Nurse In-Patient Oncology Touro Infirmary Hospital | City, STATE,
  • Completed chemotherapy administration as dictated by physician's instructions on each patient's chart.
  • Cultivated warm and compassionate atmosphere for patients receiving chemotherapy, and other medical treatments.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Evaluated patient histories, complaints and current symptoms.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Expected in 05/1997 Associate of Science | Nursing Charity/Delgado School of Nursing, New Orleans, LA, GPA:

Oncology Nursing Society


Oncology Certified Nurse

Chemotherapy/Immunotherapy Certified


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School Attended

  • Charity/Delgado School of Nursing

Job Titles Held:

  • Outpatient Oncology Nurse Manager
  • Interim Director of Oncology Infusion
  • Nurse Clinical Supervisor
  • Oncology Nurse Clinician
  • Staff/Charge Nurse In-Patient Oncology


  • Associate of Science

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