otr team truck driver resume example with 9+ years of experience
Hard-working professional with 7.5+ years of experience and a proven knowledge of cargo handling and contract transportation services. Aiming to leverage my skills to successfully ll the Local cdl jobs role at your company.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
- LICENSES AND
- CERTIFICATIONS
- Cdl Class A
- Collect delivery instructions from appropriate sources, verifying
- Instructions and routes.
- Maintain logs of working hours or of vehicle service or repair
- Status, following applicable state and federal regulations.
- Report vehicle defects, accidents, tra c violations, or damage to
- The vehicles.
- Secure cargo for transport, using ropes, blocks, chain, binders, or
- Covers.
- Customer-oriented
- Planning ability
- Dependable and reliable
- Courteous and polite demeanor
- Assisting customers
Mcclellan Air Force Base, CA, 09/2018 - Current
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned
- Collect delivery instructions from appropriate sources, verifying instructions and routes
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations
- Report vehicle defects, accidents, tra c violations, or damage to the vehicles
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers
- Drive trucks to weigh stations before and after loading and along routes to document weights and to comply with state regulations
- Obtain receipts or signatures for delivered goods and collect payment for services when required
- Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator uid or performing minor repairs
- Check conditions of trailers after contents have been unloaded to ensure that there has been no damage
- Read bills of lading to determine assignment details
- Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fth-wheel locks
- Check all load-related documentation to ensure that it is complete and accurate
- Read and interpret maps to determine vehicle routes
- Install or remove special equipment, such as tire chains, grader blades, plow blades, or sanders
- Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices to minimize fuel consumption and carbon emissions.
Denver, CO, 05/2018 - 09/2018
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Alabama, NY, 01/2016 - 05/2018
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
- Refer unresolved customer grievances to designated departments for further investigation
- Review insurance policy terms to determine whether a particular loss is covered by insurance
- Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
City, STATE, 05/2012 - 01/2016
- Review insurance policy to determine coverage
- Prepare insurance claim forms or related documents and review them for completeness
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors
- Post or attach information to claim le.
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Resume Overview
School Attended
- JOHN JAY HIGH SCHOOL
Job Titles Held:
- OTR TEAM TRUCK DRIVER
- OTR SOLO DRIVER
- CUSTOMER SERVICE REPRESENTATIVE
- CUSTOMER SERVICE REPRESENTATIVE
Degrees
- High School Diploma
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