Senior Oracle E-Business Applications DBA with over twenty years of Oracle E-Business and Technical Support Analyst experience. Passionate pursuit of best practices in the implementation, configuration, maintenance of the E-Business Projects. Superior Technical Troubleshooting and Research skills, and strong customer service ethic. Reliable, outgoing, "Do What It Takes" ethic in supporting business needs and the E-Business Suite. A team player, loves learning new skills, and mentoring others.
Skills
Oracle Database Administration
Performance Tuning & Capacity Monitoring
Data Security, Backup & Recovery
Oracle Databases, Upgrades
E-Business Implementation, Configuration, and Cloning
E-Business Upgrades
E-Business application Patching
Configuration Management, Team player
Technical assistance
DBA, Troubleshooting
Middleware
PL/SQL
Oracle SQL
Experience
Oracle E-Business Applications DBA, 01/2012 to 04/2020 Everstream – Oak Brook, IL,
Managed and maintained 8 Oracle E-Business instances and 15 legacy databased on HP UX and Linux enviroments'
Successful upgrade of E-Business Suite Production Instance from R12.1.3 to R12.2.6 with a 9 month pilot to Production timeline.
Pilot implementations for E-Business Suite R12.2.8, database upgrades for 12.1.0.2.x and 19c.
Collaborated with colleagues to deploy SOA environments using Weblogic 12.2.1.3.
Worked closely with I.T. team members to implement Oracle Warehouse Management module to replace legacy system.
Warehouse Module activities include converting warehouse data from legacy to Oracle EBS, setting up and balancing Mobile Web Application servers, creating concurrent queues to make warehouse processing efficient, and helping developers deploy modifications.
Automated maintenance tasks to assist with overall database and environment performance.
Implementation and support of Apex development projects.
Collaborated with departments to implement third party products to enhance use of Oracle E-Business
Superior technical troubleshooting skills in the E-Business and legacy system arenas
Recognized by management for providing exceptional customer service, both face-to-face and through phone or video conversations.
Regularly collaborated with team and management to discuss new opportunities. Examples include introduction of Enterprise Manager monitoring,database version upgrades, new statistics gathering methods, important preventative application and tech stack patching.
Developed data security practices surrounding sensitive HR data, including masking sensitive data in cloned non-production environments.
Standardized and created solid processes for using Rapid Clone processes to create Oracle E-Business instance clones and additional nodes.
Participated in 24x7 on-call on a 1 week on, 2 week off rotation
Service Delivery Manager, 08/2011 to 12/2011 Oracle Corporation, Oracle On Demand – City, STATE,
Customer Service liaison for Oracle's OnDemand Hosting services.
Developed long lasting and effective relationships with clients by providing onboarding, in-depth training and continuous technology support.
Meet regularly with customer management team to provide metrics regarding Service Plans, Service Reviews, Availability and other metrics to determine the as-is and to-be experiences of their OnDemand experience.
Oracle EBS Database Administrator/Consultant, 10/2005 to 07/2011 Advanced Programs Group – City, STATE,
Installed and upgraded Oracle E-Business HR and Financials ERP suites to various DoD customers.
Implementations included Solaris AIX, Windows, and Linux platforms.
Collaborated with team in developing “Best Practice” procedures and documents to assist in knowledge transfer, and effective use of new Oracle 11.5.10.2 and 12.1.x implementations.Cooperated with other project partners to develop system analysis and new system design based on client specifications.
Assisted clients with requirements analysis, documentation, business analysis and logical data modeling.
Established quality standards and performed work according to project schedules.
Technical Advisor to clients on Release 12.1 upgrades, to assure upgrade paths from previous release were effective and supported.
Provided technical research,best practices, and health check analysis to management to increase delivery of solutions to APG DoD clients.
Recognized for my exceptional technical troubleshooting skill.
Specialized in helping users and providing knowledge transfer to client teams.
Project sites included US Navy Military Sealift Command, Air Force Services (AFSVA), Department of the Interior -NBC
Technical Analyst/Oracle EBS DBA/Consultant, 11/1997 to 09/2005 Oracle Corporation – City, STATE,
Roles
• Oracle Technical Support Analyst – Oracle Worldwide Support
• Oracle DBA Consultant – Oracle Federal Practice
Federal Client Engagements include:
TMA Tricare, Aurora, CO
US Navy NAVFAC, Pt Hueneme, CA
US Navy Military Sealift Command, Washington D.C.
US Navy CNRSW San Diego, CA
Los Alamos National Lab , Los Alamos, NM
Education and Training
Master of Science: Computer Software Engineering, Expected in Colorado Technical University - Colorado Springs, CO, GPA:
Post Graduate: Computer Science, Expected in University of Nebraska - Lincoln - Lincoln, Ne, GPA:
Studies - Community and Regional Planning
Bachelor of Arts: Liberal Arts And Sciences, Expected in University of Nebraska - Lincoln - Lincoln, NE, GPA:
Activities and Honors
Certifications
Oracle Database 10g Administrator Certified Professional April 2009
Oracle Database 11g Administrator Certified Professional October 2009
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