Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Senior Oracle E-Business Applications DBA with over twenty years of Oracle E-Business and Technical Support Analyst experience. Passionate pursuit of best practices in the implementation, configuration, maintenance of the E-Business Projects. Superior Technical Troubleshooting and Research skills, and strong customer service ethic. Reliable, outgoing, "Do What It Takes" ethic in supporting business needs and the E-Business Suite. A team player, loves learning new skills, and mentoring others.

  • Oracle Database Administration
  • Performance Tuning & Capacity Monitoring
  • Data Security, Backup & Recovery
  • Oracle Databases, Upgrades
  • E-Business Implementation, Configuration, and Cloning
  • E-Business Upgrades
  • E-Business application Patching
  • Configuration Management, Team player
  • Technical assistance
  • DBA, Troubleshooting
  • Middleware
  • PL/SQL
  • Oracle SQL
Oracle E-Business Applications DBA, 01/2012 to 04/2020
EverstreamOak Brook, IL,
  • Managed and maintained 8 Oracle E-Business instances and 15 legacy databased on HP UX and Linux enviroments'
  • Successful upgrade of E-Business Suite Production Instance from R12.1.3 to R12.2.6 with a 9 month pilot to Production timeline.
  • Pilot implementations for E-Business Suite R12.2.8, database upgrades for and 19c.
  • Collaborated with colleagues to deploy SOA environments using Weblogic
  • Worked closely with I.T. team members to implement Oracle Warehouse Management module to replace legacy system.
  • Warehouse Module activities include converting warehouse data from legacy to Oracle EBS, setting up and balancing Mobile Web Application servers, creating concurrent queues to make warehouse processing efficient, and helping developers deploy modifications.
  • Automated maintenance tasks to assist with overall database and environment performance.
  • Implementation and support of Apex development projects.
  • Collaborated with departments to implement third party products to enhance use of Oracle E-Business
  • Superior technical troubleshooting skills in the E-Business and legacy system arenas
  • Recognized by management for providing exceptional customer service, both face-to-face and through phone or video conversations.
  • Regularly collaborated with team and management to discuss new opportunities. Examples include introduction of Enterprise Manager monitoring,database version upgrades, new statistics gathering methods, important preventative application and tech stack patching.
  • Developed data security practices surrounding sensitive HR data, including masking sensitive data in cloned non-production environments.
  • Standardized and created solid processes for using Rapid Clone processes to create Oracle E-Business instance clones and additional nodes.
  • Participated in 24x7 on-call on a 1 week on, 2 week off rotation
Service Delivery Manager, 08/2011 to 12/2011
Oracle Corporation, Oracle On DemandCity, STATE,
  • Customer Service liaison for Oracle's OnDemand Hosting services.
  • Developed long lasting and effective relationships with clients by providing onboarding, in-depth training and continuous technology support.
  • Meet regularly with customer management team to provide metrics regarding Service Plans, Service Reviews, Availability and other metrics to determine the as-is and to-be experiences of their OnDemand experience.
Oracle EBS Database Administrator/Consultant, 10/2005 to 07/2011
Advanced Programs GroupCity, STATE,
  • Installed and upgraded Oracle E-Business HR and Financials ERP suites to various DoD customers.
  • Implementations included Solaris AIX, Windows, and Linux platforms.
  • Collaborated with team in developing “Best Practice” procedures and documents to assist in knowledge transfer, and effective use of new Oracle and 12.1.x implementations.Cooperated with other project partners to develop system analysis and new system design based on client specifications.
  • Assisted clients with requirements analysis, documentation, business analysis and logical data modeling.
  • Established quality standards and performed work according to project schedules.
  • Technical Advisor to clients on Release 12.1 upgrades, to assure upgrade paths from previous release were effective and supported.
  • Provided technical research,best practices, and health check analysis to management to increase delivery of solutions to APG DoD clients.
  • Recognized for my exceptional technical troubleshooting skill.
  • Specialized in helping users and providing knowledge transfer to client teams.
  • Project sites included US Navy Military Sealift Command, Air Force Services (AFSVA), Department of the Interior -NBC
Technical Analyst/Oracle EBS DBA/Consultant, 11/1997 to 09/2005
Oracle CorporationCity, STATE,

• Oracle Technical Support Analyst – Oracle Worldwide Support
• Oracle DBA Consultant – Oracle Federal Practice

  • Federal Client Engagements include:
     TMA Tricare, Aurora, CO
     US Navy NAVFAC, Pt Hueneme, CA
     US Navy Military Sealift Command, Washington D.C.
     US Navy CNRSW San Diego, CA
     Los Alamos National Lab , Los Alamos, NM
Education and Training
Master of Science: Computer Software Engineering, Expected in
Colorado Technical University - Colorado Springs, CO,
Post Graduate: Computer Science, Expected in
University of Nebraska - Lincoln - Lincoln, Ne,

Studies - Community and Regional Planning

Bachelor of Arts: Liberal Arts And Sciences, Expected in
University of Nebraska - Lincoln - Lincoln, NE,
Activities and Honors
  • Oracle Database 10g Administrator Certified Professional April 2009
  • Oracle Database 11g Administrator Certified Professional October 2009
  • Accomplishments

    Oracle Database OCP 10g

    Oracle Database OCP 11g

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    How this resume score
    could be improved?

    Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


    resume Strength

    • Formatting
    • Length
    • Personalization
    • Strong Summary
    • Target Job

    Resume Overview

    School Attended

    • Colorado Technical University
    • University of Nebraska - Lincoln
    • University of Nebraska - Lincoln

    Job Titles Held:

    • Oracle E-Business Applications DBA
    • Service Delivery Manager
    • Oracle EBS Database Administrator/Consultant
    • Technical Analyst/Oracle EBS DBA/Consultant


    • Master of Science
    • Post Graduate
    • Bachelor of Arts

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in: