Optician with extensive knowledge of the modern day industries. Energetic and outgoing with an innate drive to make sales quota. Retail sales and customer service expert. Consistently meets commission-based sales goals. Excels in fast-paced, deadline-driven environments. Client-focused with broad knowledge of glasses. Energetic with a strong background in retail sales, and customer service support. Team-oriented, and works well in a collaborative environment, yet thrives on personal sales achievements as well. Offering four years experience in sales in a busy retail setting. Specializes in customer service, with a particular talent for building a solid customer base.
Fulfilled all supervisory duties when Store Manager was on vacation. Received several additional weekly incentives when given a sales challenge throughout the company. Promoted from optical associate to Optician. Rewarded "Carroll County's Best," for 3 consecutive years. Received a letter of recognition from a customer for "excellent customer service skills." Solved numerous customer service issues with great pleasure. Helped many repeat customers on many different occasions.
Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Exceeded targeted sales goals by 50%. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis.
Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers. Led a team of retail cashiers. Scheduled team members based on availability. Greeted customers with satisfaction. Worked toward weekly, monthly, and annual goals.
Coursework in Forensics
Coursework in Business, Communications and Organizational Psychology
Companies Worked For:
Job Titles Held: