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Online Sales Manager; Security & Loss Prevention Resume Example

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ONLINE SALES MANAGER; SECURITY & LOSS PREVENTION
Summary

Responsible and dedicated professional with a wide variety of different skills and experience. Can be helpful and productive in many different settings and situations, offering excellent multitasking and organizational skills, as well as great observational skill and capable of being in whatever mindset and attitude best serves the task or tasks at hand

Skills
  • Heavy lifting
  • Basic computer maintenance
  • Cleaning and sanitizing
  • Basic building maintenance
  • Landscaping and groundskeeping
  • Observant
  • CCTV surveillance
  • Interior and exterior patrol
  • High level of integrity
  • Customer relations skills
  • Behavioral analysis
  • Natural leader
  • Shipment coordination
  • Pricing adjustment
  • Customer service
  • Promotional marketing and advertising
  • Delivery staging
  • Wrapping and boxing
  • Mail handling
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft PowerPoint
  • Basic animal care
  • Animal behavior knowledge
  • Physical strength
  • Empathy
  • Patient and reliable
  • Use of muzzles and restraints
  • Gentle and caring
Experience
Online Sales Manager; Security & Loss Prevention|JMJ Antique & Trading - Delavan, WI|05/2011 - 11/2017
  • Planned and implemented all online advertisements and product listings
  • Handled all aspects of online sales and marketing, including designing and posting product listings, appraising unique merchandise as it came in
  • Packed and shipped merchandise to customers
  • Used Excel spreadsheets to track inventory, analyze trends and make forward-thinking business plans.
  • Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Carefully monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Provided insights and collaborated with leadership to develop loss prevention policies and initiatives.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
General Handyman|Self Employed - Northbrook, IL|11/2017 - 09/2019
  • Sprayed insecticides and fumigants to prevent insect and rodent infestation.
  • Adjusted and repaired minor issues for customers
  • Removed snow from sidewalks using shovels and a snowblower and placed rock salt or pet safe ice melt to prevent falls.
  • Resolved various issues through implementation of troubleshooting techniques.
  • Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms and kitchens fully functional.
  • Used hand and power tools safely to complete a wide variety of home improvement and repair projects.
  • Coordinated and completed ongoing routine painting of exterior and interior of properties.
  • Covered floors before prepping, priming and painting all surfaces to protect them from chemicals and paint.
  • Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Packed, unpacked, moved or disposed of heavy furniture and heavy boxes according to customer instructions
  • Prepared for winter holidays with lights, wreaths and garlands.
  • Prepared soil and gardens for planting with mulch and sod.
  • Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
  • Trimmed shrubbery and trees and carried out general garden maintenance.
  • Cleared pathways of overgrowth and debris or hazards
  • Pruned trees and bushes to improve visibility and shapes.
  • Applied fertilizers and pesticides to lawns and grounds on regular basis to control weeds, insect infestation diseases and to maintain soil fertility.
  • Operated and maintained basic landscaping equipment.
Dog Walker; Dog Sitter|Self Employed - Glenview, IL
  • Prepared food and medication to meet individual needs of animals under care with safe and nutritious meals.
  • Removed animal waste as needed and placed in appropriate receptacles.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Fed and cared for between 4-10 pets per week during owners' absences.
  • Walked up to 3-5 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Scheduled dog walking services and collected payments from pet owners.
  • Monitored dogs throughout walks and playtime to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
  • Walked dogs at appropriate pace for breed, age and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs.
  • Built rapport with dogs using verbal affirmations, petting and remaining in control at all times while still ensuring the dogs had fun and felt safe.
  • Reported dog behavior issues and medical concerns to owner for prompt resolution.
Education and Training
Glenbrook South High School||Glenview, IL|06/2011High School Diploma
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Resume Overview

Companies Worked For:

  • JMJ Antique & Trading
  • Self Employed

School Attended

  • Glenbrook South High School

Job Titles Held:

  • Online Sales Manager; Security & Loss Prevention
  • General Handyman
  • Dog Walker; Dog Sitter

Degrees

  • High School Diploma

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