online grocery associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

  • Customer Service
  • Attention to Detail
  • Decision Making
  • Upbeat and Outgoing Attitude
  • Verbal and Written Communication
  • Planning and Organization
  • Online Order Processing
  • Heavy Lifting
  • Relationship Building
  • Verifying Order Accuracy
  • Mobile Ordering Understanding
  • Documentation and Reporting
  • Sales Expertise
  • Delivery Procedures
  • Pricing Adjustment
  • Good Work Ethic
  • People Skills
  • Computer Skills
  • Problem Resolution
  • Supervision & Leadership
  • Team Management
Online Grocery Associate, 09/2019 - 07/2021
Actionlink Columbus, OH,
  • Stepped down from role of Department Manager to become an online personal shopper
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Asked store associates for help locating missing products.
  • Secured and stored items until customer pickup.
  • Picked guest orders following specific requests.
  • Suggested comparable products to replace out-of-stock items.
  • Greeted customers and answered product or service questions.
  • Assisted teammates with daily tasks during peak periods.
  • Alerted supervisor of out-of-stock merchandise.
  • Listened to customer needs to identify and recommend best products and services.
Electronics Department Manager, 08/2018 - 09/2019
Actionlink Coral Springs, FL,
  • Promoted and selected for the Electronics Department Manager position at original Walmart of employment
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed completed work to verify consistency, quality and conformance.
Fabrics & Crafts Department Manager, 09/2017 - 08/2018
Walmart City, STATE,
  • Promoted to Department Manager of Home Office and Fabrics & Crafts Department
  • Took the role of keeping the area organized, working freight and helping customers.
  • Followed safety protocols and company processes and procedures.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Handled shift overstock, restocking and inventory control.
Electronics Sales Associate, 04/2017 - 09/2017
Walmart City, STATE,
  • Transferred from Killeen to San Antonio as part time electronics sales associate
  • Promoted to full time sales associate within 2 months
  • Approached customers and engaged each compelling conversations through use of effective interpersonal and people skills.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Electronics Sales Associate, 10/2015 - 04/2017
Walmart City, STATE,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
Education and Training
High school diploma: , Expected in 05/2015
Copperas Cove High School - Copperas Cove, TX
Status -
Additional Information
  • Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Copperas Cove High School

Job Titles Held:

  • Online Grocery Associate
  • Electronics Department Manager
  • Fabrics & Crafts Department Manager
  • Electronics Sales Associate
  • Electronics Sales Associate


  • High school diploma

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