Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Position as a Human Resources Generalist who is versatile, innovative, and performs as a key business partner and provides critical training and support to the management team.  Detailed oriented, capable of operating in fast pace environments across various business segments.  Experienced background in financial management, accruals, and reconciliations across experimental and traditional marketing programs.  Capable of maintaining consistency and ensuring timelines are met for multiple projects, simultaneously, while sustaining strong relationships with peer management and team leadership.
  • Training and development
  • Employee relations
  • Labor agreements
  • Regulatory compliance
  • Personnel records maintenance
  • New hire orientation
  • Exceptional interpersonal skills
  • Innovative
  • OSHA inspections
  • Mediation expertise
09/2010 to 09/2014 ON-ROAD SUPERVISOR Columbia University | New York, NY,
  • Oversaw scheduling for the day-to-day activities of 45 transportation employees.
  •  Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Directed personnel, training and labor relations activities.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Assessed employee performance and issued disciplinary notices.
  • Resolved problems for customers, warehouses and carriers.
  • Coached and mentor 15 staff members by offering constructive feedback and taking interest in their long-term career growth.
  • Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
  • Monitored shipments to guarantee on-time delivery.
  • Addressed website inquiries throughout the day.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
03/2006 to 02/2007 Loader/ Unloader UPS | City, STATE,
  • Unloaded parcels from trailers.
  • Ensured compliance with DOT regulations and Safe Work Methods.
  • Loaded package cars for distributions, as per the drivers planned day.
  • Sorted packages on conveyor belts.
  • Driver helper- Performed inside delivery for customers.
  • Checked all load-related documentation to ensure that it is complete and accurate
  • Interacted with customers and vendors in a friendly and timely manner.
  • Delivered customer orders to homes and places of business within established time frames.
Expected in 12/2016 Bachelor of Science | Business Administration DeVry University, Chicago, IL GPA:
  • Minor in Human Resources Management
  • 3.52 GPA
  • Awarded Deans List
  • Team building skill
  • Health and Safety Committee 
  • Speaker for the Morning Meetings
  • Ability to multi-task using multiple computers
  • Fax machines
  • Multiple phone lines
  • Photo copiers
  • Working with satellite locations
  • Experience with Microsoft Word
  • Telematics
  • OnDemand Systems
  •  i Connect Live
  •  Cisco Webex.


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