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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Professional Summary

Seasoned Major offering 30 years of service in United States Army - North Dakota Army National Guard. Self motivated, intelligent, insightful, adaptable, and well-organized with excellent decision-making abilities and sound judgment. Ready to take on challenging, growth-oriented position dedicated to successfully completing all job assignments while working diligently to improve processes and operational procedures.

Accomplishments
  • Supervised team of 28 staff members and managed a unit of over 540 personnel
  • Used Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Access, and Microsoft Teams to develop official correspondence, readiness tracking spreadsheets, professional presentations, and conduct staff meetings
  • Collaborated with the Barnes County Local Emergency Planning Committee and Steering Committee in the development of the Barnes County Emergency Plan from March - May 2021.
Skills
  • Crew leadership
  • Tactical planning
  • Defense management
  • Analytical skills
  • Supervision
  • Microsoft Office
  • Flexible & Adaptable
  • Computer proficiency
  • Self-motivated professional
  • MS Office
Work History
Officer in Charge, 04/2015 to 08/2021
Securitas Security Services Usa, Inc.Berkeley, MO,
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Managed all aspects of administrative and personnel needs of ground supply operations.
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
  • Prepared and delivered investigative reports and briefings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications and information for meetings.
Operations Officer, 01/2011 to 04/2015
Booz Allen Hamilton Inc.Sacramento, CA,
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
  • Implemented processes that simplified procedures and reduced average processing time.
  • Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes.
Logistics Officer, 06/2009 to 01/2011
North Dakota Army National GuardCity, STATE,
  • Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
  • Managed functional areas of logistics including tactical, maintenance, transportation, supply and engineering.
  • Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.
  • Conducted audits to improve office logistics practices and procedures.
  • Supervised logistics functions and operations.
  • Defined logistics strategy within [Type] policies and procedures for effective integration of logistics operations
  • Detected and enforced improvement opportunities in supply chain.
  • Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
  • Delivered logistic support to leverage existing resources with cost-effective savings.
  • Coordinated mission details and communicated with unit to convey changes.
  • Tracked assets disposal and determined IOM's best interest to upgrade inventory list.
  • Developed logistical checklists to guide activities support.
  • Advised logistics management and structures for staffing levels to maintain adequate numbers.
  • Supervised and trained personnel on supply procedures to guarantee accurate flow of materials.
Readiness Officer, 05/2006 to 06/2009
North Dakota Army National GuardCity, STATE,

Supervised, trained and managed staff to ensure administrative, logistical and operational readiness of 100 personnel.

Ensured successful deployment and redeployment of unit in support of Operation Iraqi Freedom stationed in Balad, Iraq.

Ensures successful support of major flooding in Eastern North Dakota in the cities of Fargo, Valley City and Jamestown through managing operations supporting levee construction and levee monitoring.

Education
Bachelor of Science: Business Administration, Expected in 05/1996
Dickinson State University - Dickinson, ND
GPA:
Affiliations

Lifetime Member of the National Guard Association

Lifetime Member of Veterans of Foreign Wars

Annual Member of the American Legion

Annual Member of the Boy Scouts of America

Charter Representative of Boy Scout Troop 163, Jamestown, ND

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Resume Overview

School Attended

  • Dickinson State University

Job Titles Held:

  • Officer in Charge
  • Operations Officer
  • Logistics Officer
  • Readiness Officer

Degrees

  • Bachelor of Science

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