and top-performing professional with a broad range of organizational and
interpersonal skills, is
seeking opportunities to build upon Healthcare Management
education with a progressive healthcare
Education and Training
Associate of Science: Healthcare Management04/2015Ultimate Medical AcademyClearwater, FLHealthcare Management Insurance Billing Proc. ~ Office Management Medical Terminology ~ Anatomy & Physiology ~ Healthcare Claim Cycle ~ Medical Practice Management Accounting, Payroll, & Banking Systems ~ Insurance Claim Processing ~ Business Office Operations Practice Structure Leadership & Management ~ Appointment Scheduling ~ Government Payers Healthcare Law ~ Human Resource Management ~ HIPAA Compliance ~ Third -Party Payers Healthcare Computer Information Systems ~ Interpersonal Professional Communications Electronic Payment Posting Systems ~ Medical Office Procedures
Bachelor of Science: Healthcare Management2017Kaplan University Davenport, IowaHealthcare Management
Medicaid Management Information Systems Knowledge of Medicaid statutes and regulations
Project management authority BLS/CPR certified 2015.
Nursing Home Administrative Assistant06/2015 to CurrentPerry, GA
Assisted Administrator in the overall management and leadership of the center.
Identified training and developmental programs and operating procedures for staff.
Participated in facility tours for families of potential patients.
Ensured the center operated profitably within cooperate budgetary guidelines.
Maintained and code medical records accordance with prescribed directives.
Knowledge of medical terminology.
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
Established and maintained systems that safely met residents' needs.
Fork Lift Operator05/2013 to CurrentPerry, GA
Maintained safe and efficient usage of all equipment, while adjusting settings to ensure accurate production of goods.
Conducted preventable maintenance on process line and resolved production problems to minimize down time.
Assisted with diagnosing and trouble-shooting maintenance related issues.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Led warehouse improvement initiatives to advance operational efficiencies.
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Loaded and unloaded pieces into boxes for shipment.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Customer Service Associate03/2013 to 07/2015LowesWarner Robins, GA
Provide prompt/efficient customer service to ensure customer satisfaction and opportunities for repeat business.
Complete numerous cash and credit transactions using the company's computerized point-of-sale system.
Exceed company productivity standards for all operational processes, including Alerted customers to upcoming sales events and promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Verified that all customers received receipts for their purchases.
Evisceration Team Leader08/2008 to 03/2013Perdue Farms, IncPerry, GA
Train, direct and develop team members to meet operating, safety and quality requirements within the department/area.
Supervise production staff to ensure product quality/integrity and ensure all finished products exceed organizational standards.
Support and promote company's annual People, Products, Profitability and Planet goals through effective and efficient planning, communication, coaching, training and overall direction of the workforce.
Loaded and unloaded treatment plant chemicals.
Maintained adequate water storage tank levels and pressures to meet water demand.
Performed minor mechanical work and routine equipment maintenance.
Recorded inside and outside process readings on daily log sheets.
Assistant Manager12/2004 to 08/2008Kentucky Fried ChickenPerry, GA
Supervised staff in shift/food preparation, station accountability and customer service including order correctness, food safety, and sanitation of equipment.
Accurately completed/submitted administrative reports and ensured optimal customer service standards.
Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary Conducted inventory and restocked items throughout the day.
Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
Cleared and re-set tables at conclusion of each guest meal.