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Nursing Home Administrative Assistant Resume Example

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NURSING HOME ADMINISTRATIVE ASSISTANT
Professional Summary
Dynamic and top-performing professional with a broad range of organizational and interpersonal skills, is seeking opportunities to build upon Healthcare Management education with a progressive healthcare organization.
Education and Training
Associate of Science: Healthcare Management 04/2015 Ultimate Medical Academy Clearwater, FL Healthcare Management Insurance Billing Proc. ~ Office Management Medical Terminology ~ Anatomy & Physiology ~ Healthcare Claim Cycle ~ Medical Practice Management Accounting, Payroll, & Banking Systems ~ Insurance Claim Processing ~ Business Office Operations Practice Structure Leadership & Management ~ Appointment Scheduling ~ Government Payers Healthcare Law ~ Human Resource Management ~ HIPAA Compliance ~ Third -Party Payers Healthcare Computer Information Systems ~ Interpersonal Professional Communications Electronic Payment Posting Systems ~ Medical Office Procedures
Bachelor of Science: Healthcare Management 2017 Kaplan University Davenport, Iowa Healthcare Management
Certifications
Medicaid Management Information Systems Knowledge of Medicaid statutes and regulations Project management authority BLS/CPR certified 2015.
Professional Experience
Nursing Home Administrative Assistant 06/2015 to Current Perry, GA
  • Assisted Administrator in the overall management and leadership of the center.
  • Identified training and developmental programs and operating procedures for staff.
  • Participated in facility tours for families of potential patients.
  • Ensured the center operated profitably within cooperate budgetary guidelines.
  • Maintained and code medical records accordance with prescribed directives.
  • Knowledge of medical terminology.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Established and maintained systems that safely met residents' needs.
Fork Lift Operator 05/2013 to Current Perry, GA
  • Maintained safe and efficient usage of all equipment, while adjusting settings to ensure accurate production of goods.
  • Conducted preventable maintenance on process line and resolved production problems to minimize down time.
  • Assisted with diagnosing and trouble-shooting maintenance related issues.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Loaded and unloaded pieces into boxes for shipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
Customer Service Associate 03/2013 to 07/2015 Lowes Warner Robins, GA
  • Provide prompt/efficient customer service to ensure customer satisfaction and opportunities for repeat business.
  • Complete numerous cash and credit transactions using the company's computerized point-of-sale system.
  • Exceed company productivity standards for all operational processes, including Alerted customers to upcoming sales events and promotions.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Verified that all customers received receipts for their purchases.
Evisceration Team Leader 08/2008 to 03/2013 Perdue Farms, Inc Perry, GA
  • Train, direct and develop team members to meet operating, safety and quality requirements within the department/area.
  • Supervise production staff to ensure product quality/integrity and ensure all finished products exceed organizational standards.
  • Support and promote company's annual People, Products, Profitability and Planet goals through effective and efficient planning, communication, coaching, training and overall direction of the workforce.
  • Loaded and unloaded treatment plant chemicals.
  • Maintained adequate water storage tank levels and pressures to meet water demand.
  • Performed minor mechanical work and routine equipment maintenance.
  • Recorded inside and outside process readings on daily log sheets.
Assistant Manager 12/2004 to 08/2008 Kentucky Fried Chicken Perry, GA
  • Supervised staff in shift/food preparation, station accountability and customer service including order correctness, food safety, and sanitation of equipment.
  • Accurately completed/submitted administrative reports and ensured optimal customer service standards.
  • Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary Conducted inventory and restocked items throughout the day.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Cleared and re-set tables at conclusion of each guest meal.
Skills
Accounting, administrative, Anatomy, agency, Banking, Billing, coach, coaching, Interpersonal, CPR certified, credit, customer relations, customer satisfaction, customer service, direction, equipment maintenance, food safety, Government, Human Resource Management, Information Systems, Insurance, inventory, Leadership, Law, legal, materials, mechanical, Medical Terminology, Office, Management Information Systems, nursing, Office Management, organizational, Payroll, philosophy, Physiology, policies, presentation skills, processes, Project management, quality, safety, sales, Scheduling, tables, trouble-shooting
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Resume Overview

Companies Worked For:

  • Lowes
  • Perdue Farms, Inc
  • Kentucky Fried Chicken

School Attended

  • Ultimate Medical Academy
  • Kaplan University

Job Titles Held:

  • Nursing Home Administrative Assistant
  • Fork Lift Operator
  • Customer Service Associate
  • Evisceration Team Leader
  • Assistant Manager

Degrees

  • Associate of Science : Healthcare Management 04/2015
    Bachelor of Science : Healthcare Management 2017

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