Dedicated cashier with more than 4 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Skills
Payment processing
Issue resolution
Scanner operations
Merchandise restocking
Cash counting machine operations
Credit and cash transactions
ID verification
Customer assistance
Cash register operation
Customer greeting
Experience
08/2021 to Current
Nursing AssistantArdent Health Services – Broken Arrow, OK,
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Managed supplies and restocked inventory to promote optimal availability for patient care.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Followed safe lifting techniques and individual resident lifting instructions.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Assisted over 25 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
08/2020 to 10/2021
Lead Sales AssociateW.S. Badcock Corporation – Cedartown, GA,
Delivered quality customer service while cultivating client satisfaction and loyalty.
Negotiated sales and pricing with new and existing clients.
Researched items at other locations to find products requested by shoppers.
Processed payments and returned receipts, cash, coin and payment cards to customers.
Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
Scanned and bagged items and operated cash register to check out store patrons.
Checked store shelves and restocked products from inventory in back room.
Marketed brand and products to drive revenue growth.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Reset store displays for special events and seasonal merchandise changes.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
05/2021 to 06/2021
Sales AssociateArrivia – Cary, NC,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Acted as initial contact in addressing customer concerns.
Built trusting relationships with customers by making personal connections.
Helped average of 20 customers per day by responding to inquiries and locating products.
08/2017 to 07/2020
CashierWhole Foods Market – Jericho, NY,
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Processed 60-80 transactions per day with exceptional accuracy.
Received payments for products in store items and issued receipts.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers.
Assisted customers with account updates, new service additions and promotional offers.
Properly verified customer identification for alcohol or tobacco purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Resolved issues with cash registers, card scanners and printers.
Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Expected in 06/2018
High School Diploma: South High School - Cheyenne, WY, GPA:
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