LiveCareer-Resume

nursing assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Licensed Claire with 1+ years of clinical experience. Seeking to become a top mateClaireity nurse by following protocols, promoting efficient care, continuing education, and building meaningful relationships that will promote growth and help acquire work related experience. Proven to remain calm under pressure and able to handle high-stress situations. Consistently focusing on nurturing strong relationships with co-workers, patients, and their family members through communication, empathy, and outstanding customer service.

Skills
  • Problem-solving
  • Compassion
  • Patient-Focused Care
  • Critical thinking
  • Adaptability
  • Emotional intelligence
  • Decision making
  • Strong interpersonal communication skills
  • Bilingual
Work History
Nursing Assistant, 06/2022 to Current
Providence Health & ServicesVan Nuys, CA, Hackensack, NJ
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (ex: age, culture, hearing and/or visually impaired, etc.).
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Observed or examined patients to detect symptoms that required medical attention.
Customer Service Representative, 10/2019 to 05/2022
NovolexBoulder, CO, Paramus, NJ
  • Maintained customer satisfaction by organizing strategies that focused on addressing customer needs and resolving conceClaires, and de-escalating situations involving customer dissatisfaction
  • Offered advice and assistance to customers while taking into consideration their wants and needs
  • Maintained positive relationships with store personnel by being consistently professional and friendly.
  • Responded proactively and positively to rapid change.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
Call Center Representative, 03/2021 to 06/2021
Total Benefit Communications IncBlue Springs, MO, Paterson, NJ
  • Gather and verify all required customer information
  • Handling many inbound and outbound calls to and from customers.
  • Listened to customers needs or issues and provided helpful solutions to their problems.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Schedule appointments and maintained and update appointment calendar.
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Maintained organized and secure customer files to facilitate customer support and follow-up.
Shift Manager, 07/2017 to 09/2019
Ace HardwareCity, State, Paterson, NJ
  • Handled working under an high pressure environment properly and accurately under specified standards.
  • Logged data into computer software systems, safeguarding financial and personal information to avoid breaches.
  • Managed scheduling, time off requests and found coverage for short staffed shifts.
  • Assessed customer needs and asked necessary questions to provide accurate customer service.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve on-line profitability.
  • Manage inventory, payroll, billing, bank deposits among other financial responsibilities.
  • Trained and mentored new employees to maximize team performance.
Education
Associate of Science: Nursing, Expected in 05/2023
Passaic County Community College - Passaic, NJ,
GPA:
Certifications
  • Registered Nurse, New Jersey, License #26676746
  • Basic Life Support (BLS)
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Passaic County Community College

Job Titles Held:

  • Nursing Assistant
  • Customer Service Representative
  • Call Center Representative
  • Shift Manager

Degrees

  • Associate of Science

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