Patient experience is everything. Ready to focus my talents in hearing the voice of the customer. Registered Nurse for 22 years, with 17 in Leadership. It takes a collective approach, from Senior Leaders, to the frontline nurses, to make a difference. A positive culture, where the healthcare providers, patients, and their families work together as a team, is the key to success.
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Leader to team of 40 medical professionals on busy, acute care, 24 bed Trauma unit. Interviewed, hired, and developed team, along with process development and improvement, to provide optimal, excellent care to patients in suburban acute care Medical Center.
Placed patients in 550 bed Medical, Level 2 Trauma Hospital in suburban Lincoln, Nebraska. Decided on direction and placement of over 300 staff for each of 20+ Acute Care Units on two-campus Medical Center.
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