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Nurse Manager Resume Example

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NURSE MANAGER
Summary

Hardworking nursing professional with unsurpassed work ethic and expertise in unit management. Knowledgeable about effective standards and strategies for quality assurance, cost control and patient care.

Skilled at directing and improving nursing care for intermediate patients by directing team members, assessing protocols and improving monitoring. First-rate clinical expertise and judgment honed during 13-year career.

Skills
  • RN License #336831
  • ACLS certified (expires 8/2020)
  • BLS certified (expires 7/2021)
  • PCCN certification
  • Microsoft Office- Excel, Word, Powerpoint, etc.
  • Laborlytics
  • WorkDay
  • Kronos Scheduling and Payroll
  • IViewer
  • Remind App
  • Discharge planning and throughput
  • Patient education and advocacy
  • Utilization management
  • Quality controls
  • Staff leadership and motivator
  • Staff Development and Precepting
Experience
St. Elizabeth's Boardman Hospital 4 SouthYoungstown, OHNurse Manager01/2016 to Current
  • Oversee nursing operations for 24 bed intermediate unit, delivering leadership, assistance and management for staff of 50+.
  • Payroll and scheduling of 50+ employees.
  • Interviewing perspective employees and hiring to fit the needs of the unit.
  • Disciplining and issuing corrective action to employees.
  • Receive and research complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
  • Maintain adequate unit supplies to meet expected patient demands.
  • Help floor nurses to make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
  • Kept close eye on department operations to maintain effective coverage of all needs as well as maintaining allowable budget and matrix guidance.
  • Complete daily floor work to stay up to date on latest clinical practices and procedures.
  • Attend daily QFR for throughput.
  • Improve patient outcomes by maintaining quality indicators such as falls, CLABSI, CAUTI, C-diff, HAPU, and VAE.
  • Complete Leadership rounding on patients each day to ensure A+ care is being delivered.
  • Excelled at implementing and monitoring The Mercy Way- bedside handoff, hourly rounding, patient experience indicators.
  • Manage performance of nursing staff of 50+ by reviewing task completion, prioritization and reports.
  • Work collaboratively with other departments including case management, respiratory, staffing, PT/OT, pharmacy, EVS, ED and other inpatient units.
  • Prepared unit to become ICU overflow during COVID pandemic.
  • Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
St. Elizabeth's Boardman Hospital 5SYoungstown, OHAssistant Nurse Manager01/2015 to 01/2016
  • Along with NM of 5S, interviewed and hired qualified potential employees to staff a new general floor with telemetry unit.
  • Opened 5S by assisting with ordering of supplies and equipment, stocking unit with needed supplies, training new employees.
  • Scheduling and payroll for 40+ employees.
  • Maintained clinical experience by taking patient assignment and serving as a charge nurse.
  • Collaborated with physicians and other staff to maintain continuum of care.
  • Assisted with managing staffing and scheduling to remain within budget constraints.
  • Assessed effectiveness of patient interventions to maintain quality care.
  • Administered disciplinary action for employee performance deficiencies, infractions and conduct issues after consulting with employees and HR staff.
  • Supported Nurse Manager with employee development and care quality management.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
St. Elizabeth's Boardman HospitalYoungstown, OHClinical Nurse Manager12/2011 to 01/2015
  • Off-shift supervisor for SEBH, including all inpatient units, ED, OR, maternity services and ancillary departments.
  • Managed staffing for all inpatient units with many different matrices according to type of unit.
  • Bedding of ED patients and direct admits to inpatient.
  • Coordinated transfers of patients to and from outside facilities.
  • Managed employee call offs and coverage.
  • Called out surgical team for STAT procedures.
  • Auditing of restraints and crash carts.
  • Scheduling stress tests, surgeries, and endoscopic procedures for the next business day.
  • Worked closely with DON to ensure communication, safety, and operations on the off-shifts and weekends.
  • Responded to all RRTs and Codes in house.
  • Resource for units re: IV sites, critical thinking, crisis intervention, patient advocacy, etc.
St. Elizabeth's Boardman Hospital 4W IntermediateYoungstown, OHRegistered Nurse/Charge Nurse10/2007 to 01/2013
  • Administered medications, tracked dosages and documented patient conditions on 4-5 intermediate patients.
  • Charge nurse for 24 bed unit, coordinating care for patients and 10 staff members.
  • Worked collaboratively with interdisciplinary staff.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Delivered direct patient care, including stabilizing patients and identifying treatment options.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
Education and Training
Bachelor of Science:Nursing12/2014Youngstown State University, Youngstown, OH
ADN:Nursing05/2009Mercy College of Toledo, Youngstown, OH
Accomplishments

Improved RN communication score from 75.2 in 2018, to 82.2 in 2019. Currently at 83.0 YTD

Improved recommend hospital from 75.3 in 2018 to 75.6 in 2019.

Improved rate 0-10 from 72.8 in 2018 to 76.6 in 2019.
Obtained grant from the foundation to receive new white boards for all inpatient units to promote consistency room to room and unit to unit while addressing RN communication goals.
Maintained no falls with injury for 2019 and currently 0 falls for Q2 2020.
Continue to focus on skin, SOS, etc. 2 SREs in 2019. 0 YTD.
Decreased RN turnover from 13.3 Q2 2018 to 4.4% Q2 2019 to 2.1 Q1 2020. Implemented and encouraged a unit advisory council for staff input regarding scheduling, acuity, assignment, matrices and turnover.

Speaker at the 2020 Nurse Leader Summit by Studor to present successes from The Mercy Way implementation and bedside handoff validation on 4S.

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Resume Overview

Companies Worked For:

  • St. Elizabeth's Boardman Hospital 4 South
  • St. Elizabeth's Boardman Hospital 5S
  • St. Elizabeth's Boardman Hospital
  • St. Elizabeth's Boardman Hospital 4W Intermediate

School Attended

  • Youngstown State University
  • Mercy College of Toledo

Job Titles Held:

  • Nurse Manager
  • Assistant Nurse Manager
  • Clinical Nurse Manager
  • Registered Nurse/Charge Nurse

Degrees

  • Bachelor of Science : Nursing 12/2014
    ADN : Nursing 05/2009

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