nurse manager resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Organized Nurse Manager dedicated to maintaining high-performance and quality-driven healthcare units. Well-versed in evaluating staff performance, conducting education programs and developing departmental budgets. Strong communicator and tactical planner with top skills in problem-solving and conflict management. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.

  • Certified Revenue Cycle Representative
  • Strong Clinical Judgment
  • Task Delegation
  • Staff Coaching and Mentoring
  • Critical Thinking
  • Patient Care
  • Emergency Response
  • Patient Education and Advocacy
  • Budget Management
  • Hiring and Terminations
  • Staff Supervision
  • Blood Draw and Sample Collection
  • Medical Procedure Preparation
  • Attention to Detail
  • Patient Care Assessment
  • Decision Making
  • Compassionate and Caring
  • Clear Patient Communication
  • Monitoring Vital Signs
  • Accurate Documentation
  • Patient Examination
06/1996 to 12/2016 Nurse Manager Dch | Fayette, AL,
  • Managed performance of 64-person nursing staff, reviewing task completion, prioritization and report quality.
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Provided strong leadership and guidance to nurses.
  • Mentored and coached nursing staff, listening to concerns and providing counsel.
  • Collaborated with department managers to correct problems and improve services.
  • Evaluated performance of staff nurses, contributing to professional development.
  • Supervised hiring, training and development of nursing and phlebotomy & medical assistant staff.
  • Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
  • Maintained quality care systems, standards and HIPAA confidentiality.
  • Handled probationary and annual performance evaluations for nursing staff.
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
  • Attended facility education workshops and programs.
06/1997 to 08/2000 Critical Care Nurse Holy Redeemer Health System | Philadelphia, PA,
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Acted as patient advocate and implemented total patient care through team nursing process.
06/1982 to 07/1991 Critical Care Nurse Medstar Health | Mclean, VA,
  • Implemented treatment plans, monitored vitals and administered medications for patients in ICU.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Delegated and supervised work of other nursing team members and support staff.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Monitored efficacy of nursing interventions and revised care plans based upon patient response.
  • Worked toward team goals of medical unit and accounted for department and system-specific metrics.
  • Educated patients on treatment plans, medications and aftercare procedures.
  • Liaised between patients, families and care staff in care delivery.
  • Treated patients with broad range of acute, life-threatening diagnoses.
  • Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
  • Assessed patients, documented observations and reviewed patient charts to determine care needs.
  • Mentored new nurses on practices and procedures to drive patient outcome goals.
  • Administered medications and treatment plans in accordance with physician orders.
  • Coordinated care with charge nurse and other staff through daily communication.
  • Assessed patients upon admission and throughout each shift to quickly spot and respond to life-threatening concerns.
  • Functioned as charge nurse and assumed patient care in absence of nurses ending or arriving for shifts.
  • Recognized and addressed patients' psychological and physical needs in addition to critical medical needs.
  • Collaborated across disciplines to coordinate patient care actions such as transfers, referrals and discharges.
  • Administered care to patients suffering from catastrophic traumatic injuries.
  • Confirmed proper functioning of life support equipment such as ventilators and feeding tubes.
Education and Training
Expected in to to Associate of Science | Nursing Samuel Merritt University, Oakland, CA, GPA:
Expected in to to Bachelor of Science | Nursing Holy Names University, Oakland, CA GPA:
  • ACLS Certification
  • BLS Certification

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Resume Overview

School Attended

  • Samuel Merritt University
  • Holy Names University

Job Titles Held:

  • Nurse Manager
  • Critical Care Nurse
  • Critical Care Nurse


  • Associate of Science
  • Bachelor of Science

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