nurse case manager with medically complex children resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Compassionate Nurse Case Manager offering 39 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.

  • Patient and family advocacy
  • Tracheostomy Care
  • Intravenous therapy
  • Well visit procedures
  • Sanitation
  • Strong clinical judgment
  • Oxygen saturation standards
  • Patient consultation
  • Acute care expertise
  • EMR / EHR
  • ICD-9 forms
  • Insulin medication assistance
  • Home care
  • Medication Administration
  • Collecting vitals
  • Preventive health
  • Chronic disease management
Work History
05/2017 to Current
Nurse Case Manager With Medically Complex Children Prisma Health Upstate City, STATE,
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Applied nursing expertise to meet needs of Medically Complex patients in challenging Home environment.
12/2016 to 05/2017
Center for Pediatric Medicine Prisma Health Upstate City, STATE,
  • Helped young patients feel comfortable with procedures and immunizations.
  • Provided educational support to patients and families to inform them of procedures.
  • Trained family members in how to care for patients and manage individual conditions.
  • Identified common pediatric and adolescent illnesses to plan and implement interventions and management.
  • Asked parents pre-determined questions based on age of child.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.
  • Evaluated patient histories, complaints and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Strengthened training and nursing knowledge by taking part in continuing education programs and [Type] workshops.
10/2012 to 12/2016
Staff Registered Nurse, NICU Prisma Health Upstate City, STATE,
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Communicated with family members and loved ones to provide information about patient care, treatments and medical options.
  • Gathered patient health data through interviews and observation, documenting all data in electronic records.
  • Administered medications and fluids and checked vital signs on critically ill newborns.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Verified patients had information necessary for ongoing care, providing guidance on diagnoses, management of medications and prevention methods.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Assessed, evaluated and cared for neonate and pediatric patients.
  • Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
  • Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
  • Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Provided high level of quality care for each and every patient in [Number]-bed neonatal ICU unit.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Followed all policies, procedures and hospital regulations for protocol compliance and patient safety.
Expected in 05/1983 to to
Bachelor of Science: Nursing
Barry University - Miami, FL
  • BLS

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Resume Overview

School Attended

  • Barry University

Job Titles Held:

  • Nurse Case Manager With Medically Complex Children
  • Center for Pediatric Medicine
  • Staff Registered Nurse, NICU


  • Bachelor of Science

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