nurse case manager ii child and family team resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Dedicated and Compassionate Registered Nurse of 22 years, with over 17 years of Pediatric Critical Care experience and nearly 5 years of Complex Pediatric and Maternal Case Management.
Known for strong clinical base, excellent leadership skills, and warm empathetic communication style. Highly motivated in coordinating care, providing support & education, and implementing collaborative solutions and resources. Strong passion for patient/family advocacy and support across the healthcare continuum.
Skills
Excellent communication skills
Strong organizational skills
Skilled in critical thinking and complex problem solving
High level of autonomy
Motivational interviewing
Family and Child Assessments
Patient and Caregiver Education
Interdisciplinary Collaboration
Referral Coordination
Work Experience
Nurse Case Manager II- Child and Family Team, 12/2018 to Current Partnership HealthPlan Of California – City, STATE,
Provided Telephonic Clinical Case Management and Care Coordination to High Risk Families, Children with Complex Medical Needs, and High Risk Pregnancies in 7 of 14 PHC Managed Medi-Cal Counties
Developed meaningful collaborative relationships with County CCS during Whole Child Model Transition, including In person Case Management for Medical Therapy Units in Lake and Mendocino Counties and UC Davis STARS Virtual MTU Clinic
Subject Matter Expert for Transitions of Care, Complex Case Management, Pediatric Shift Nursing Authorizations
Working knowledge of DHCS, APL, NL, Medi-Cal Rx
Integrated Rounds Moderator presenting Highly Complex Cases and encouraging teamwork, collaboration, and teaching/learning opportunities
Skilled Virtual/In-Person Trainer and Mentor for New Nurse Case Managers
Highly organized and proven to provide clear solutions to Pediatric Case Management workflows
Known to cultivate positive rapport among colleagues, departments, and community partners
Charge RN II/ Staff Nurse II, PICU, 08/2005 to 11/2019 California Pacific Medical Center – City, STATE,
Charge Nurse of 8 bed PICU with Full Complex Assignment
Cared for critically ill patients with various diagnoses including Multi-System Organ Failure, Microsurgery, Sepsis, Cardiac, and Respiratory Failure
Responsible for Staffing, Bed Control, Critical Care Transport Triage of PICU, in collaboration with 25 bed Pediatric Unit, 35 bed NICU and Pediatric ER
Highly involved in PICU Staff Education, JCAHO reviews, and ensuring policies translate into current practice
PICUES/PRISM Project Manager- Reviewed and collected data from paper and electronic charts from years 2005-2015 to provide detailed statistics affecting morbidity and mortality of PICU patients for CCS compliance
Assistant Nurse Manager, PICU, 01/2005 to 07/2005 Lucile Packard Children's Hospital – City, STATE,
Provided leadership, direction, resources, training, and evaluations to Nursing Staff in 12 bed Level I Trauma Center PICU
Moderated PICU Education Committee to bridge communication channels with Clinical Nurse Specialist and Nurse Educator
Created work schedules for multiple shifts to confirm complete floor coverage
Streamlined steps in rapid response situations by prioritizing and delegating tasks
Conferred with multidisciplinary healthcare team to help leverage patient acuities and bed control
Proven ability to develop and implement creative solutions to complex problems
Staff Nurse I-IV, Pediatric Intensive Care Unit, 08/2001 to 12/2004 Lucile Packard Children's Hospital – City, STATE,
First ‘New Grad' hired into LPCH PICU New Grad program in 2000
Cared for critically ill patients with various diagnoses including Multi-System Organ Failure, Microsurgery, Solid Organ Transplants, Neurosurgery, Sepsis, Cardiac, and Respiratory Failure
Provided exceptional care to high-acute patients needing complex care such as ventilator management, continuous dialysis, external VADs/Berlin Heart, extensive post-surgical wound care.
Skilled in Critical Care Transport, CVVH, ECMO, and Clinical Preceptor
Demonstrated ability to learn and adapt to fast paced environment while maintaining composure and compassion
Exercised empathy and tact while educating patients, families and caregivers on complex diagnosis and prognosis, treatment options, disease process, and management.
Education
Bachelor of Science: Nursing, Expected in 05/2001 to Samuel Merritt University- St. Mary's College - Oakland / Moraga, CA, GPA:
License/ Certifications
CA BRN Registered Nurse 585261 Exp 10/31/2024
CA BRN Public Health Nurse 560775 Exp 10/31/2024
CCMC- Certified Case Manager 4248464 Exp 05/31/2025
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