Nurse Case Manager Resume Example
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NURSE CASE MANAGER
Professional Summary
Highly competent Case Manager with passion for coordinating quality care for patients. Offering over six years of nursing experience, with the past two years working as a Case Manager mainly with trauma patients. Exemplary interpersonal skills and commitment to helping patients receive effective care in line with preferences and standards. Looking to use the knowledge I have gained as a Case Manager in a more private setting. In addition, am looking to continue increasing my Case Management knowledge.
Skills
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Work History
11/2017 to CurrentNurse Case ManagerArthur J Gallagher & Co. | Chicago , IL
- Educated patients and caregivers on healthcare protocols and processes
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
- Managed support services and fostered communication among social workers, physical/occupational/speech therapists, hospital staff and patients
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability
12/2014 to 11/2017Medical Surgical Floor NurseMhm Services, Inc. | Orofino , ID
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom re-occurrence
- Observed and reported patient condition, progress and medication side effects to accurately document updates
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern
- Demonstrated and instructed patients and family members on proper protocols for home maintenance and care after discharge.
- Analyzed care plans and upheld TJC, Medicare and Medicaid guidelines
- Followed proper procedure for installation and removal of catheters, IVs and PICC lines
- Administered different therapies and medications in line with physician orders and treatment plan
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time
- Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions
- Created individualized care plans for patients and worked with medical professionals to come up with treatment and discharge options.
- Updated patient charts using Epic with data such as medications to keep records current and support accurate treatments
- Inserted catheters and completed tracheostomy care for patients.
05/2013 to 11/2014Registered NurseMGM Healthcare, Winchester Place Nursing And Rehab | City , STATE
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
- Equipped patients with tools and knowledge needed for speedy and sustained recovery
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction
- Cared for more than 40 patients each shift while delegating assignments and supervising junior team members to handle needs of 24-bed alzheimer's/dementia unit
Education
04/2017Bachelor of Science | NursingOhio University, City, State
12/2012Associate of Science | NursingCentral Ohio Technical College, City, State
1993Bachelor of Science | BiologyUniversity of Akron, City, State
Accomplishments
- Family Support - Provided support to families through education on procedures, regimens, prevention and care
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration
- Documentation - Ensured charting accuracy through precise documentation
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients
- Patient Care - Delivered compassionate care that exceeded hospital requirements.Successfully provided quality care to forty-six patients in dementia/Alzheimer's environment
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care
- Documentation - Documented patient information obtained from intake interviews
- Patient Care - Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients.Monitored patients' respiration activity, blood pressure and blood glucose levels
- Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels
- Collaboration - Collaborated with physicians to plan and implement patient care
Additional Information
In addition to being a nurse I am a mother of 2 wonderful children and a supportive and helpful husband. I enjoy riding horses with my daughter, nature and hanging with my family.
Certifications
- BLS
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Resume Overview
School Attended
- Ohio University
- Central Ohio Technical College
- University of Akron
Job Titles Held:
- Nurse Case Manager
- Medical Surgical Floor Nurse
- Registered Nurse
Degrees
- 04/2017 Bachelor of Science | Nursing
12/2012 Associate of Science | Nursing
1993 Bachelor of Science | Biology
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