Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.
Professional Telephone skills
motivated team player
Strong interpersonal skills Computer: Microsoft Word, Excel, Access and Power point
Developed the media center program for children ages Kindergarten to 5th grade to promote literacy and to inspire children to read
Received four cash awards for strong attention to detail as an editorial assistant in the Federal Government
Successfully planned 85 % of meetings for conferences
Strong interpersonal skills (e.g. effective listening, working with teams, professional phone skills)
Excellent ability to work independently, and show initiative in problem solving
Plan and execute all aspects of the front desk responsibilities in the absence of the supervisor
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
In previous positions, I developed and implemented a job duty's manual for the administrative support position, outlining all proper business procedures and office policies
Hillcrest Convalescent CenterJune 2013 to CurrentNurse Assistant Durham, North Carolina
Completed 150 hours of clinical work in nursing assistant training
Accomplished sound, ethical and independent decision-making ability consistent with medical protocols. I was an energetic employee who quickly established rapport with 90% of my patients and colleagues.
I obtained vitals for a 10-15 patients per shift. Worked as part of team to ensure proper care of body mechanics and safety of patient. Interviewed patients to obtain medical information and measure their vital signs, weight and height. Recorded patients' medical history, vital statistics and test results in medical records. .
Central Park School for ChildrenJuly 2008 to October 2013Substitute teacher/Parent volunteer Durham, North Carolina
Communicated effectively with educators from various grade levels. Taught children ages 5-10 year olds in a project-based charter school. Conducted small group and individual classroom activities based on differentiated learning needs. Helped prepare daily lesson plans for activities and lessons. Administered minor first aid to injured students. Provided warm, supportive environment for developing emotional and social growth. Logged and charted daily behavior, learning
patterns and activities of kindergarten – 5th grade. Met with lead teacher to
set goals specific to student aptitudes. Counseled students on a wide range of
issues, mostly due to learning disabilities, or conflict management. Developed the media center program for children ages Kindergarten to 5th grade to promote
literacy and to inspire children to read
Duke University, Academic Advising CenterOctober 2003 to June 2006Administrative Assistant Durham, NC
Answered calls and directed them to appropriate staff members. Prepared
pamphlets, and meeting agendas for conference. Ordered, and purchased computer
office supplies and furniture using purchasing data base. Managed and filed student academic files using an online tracking system. Renegotiated payment terms with dozens of suppliers. Organized recruitment and admission events for prospective students. Tracked and made
expenditures for procurement payments of magazine subscriptions, water supply
and security system. Managed archive storage tasks for 3 storage rooms. Served
as a payroll clerk for biweekly staff and work-study student by processing
collection of time cards and distribution of paychecks. Supervised, and trained
work-study student's for job duties and schedule.
National Environmental Health SciencesApril 1991 to April 2000Editorial Assistant Research Triangle Park, NCcopyedited editorial references from scientific manuscripts for the Environmental Health Perspectives journal at NIEHS. Responded to all author requests and queries in timely and professional manner. Proofread all references in manuscripts sent via in print or electronic content for correct grammar according to the government policy. Clerical duties included: typing correspondence, filing, scanning, faxing and Xeroxing. I handled telephone inquiries of the scientific journal.
Durham Technical Community CollegeAssociate of Applied Science: General EducationDurham, NC, USADurham Technical Community College : completed 64 credit general education classes. Statistics, Developmental Psychology, Abnormal Psychology Chemistry, Anatomy and Physiology, computers, Algebra 1 & 2, and Intro Spanish 1.
Certified Nurse Aide Nurse Aide1 Aug 2010 - present
Professional Secretary Certificate August 1991- April 1992
EPA Federal Government, Research Triangle Park, North Carolina
Certified Nurse Aide, computerized charting, Customer Relations, Databases, Excel, Faxing, Federal Government, Typing, Filing, Front Desk greeter, Microsoft Word, ordering office supplies, payroll, Procurement, Proofreading, Purchasing, Team Player, Professional Telephone Skills,Preparing Travel Arrangements, People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills desktop Publishing Software: Photoshop, Illustrator, HTML