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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Productive Phlebotomist offering 10+ years of experience in efficiently collecting blood specimens from newborn to geriatric patients in hospital settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care.

Bilingual  with fluency in Spanish . Driven and energetic professional with 10+ years background in retrieving patient blood and bodily fluids in safe and timely manner. Expertise in specimen preparation, equipment calibration and venipuncture. Talented at making patients feel relaxed and cared for.

Dedicated to providing optimal patient care and support while assisting medical staff with meeting critical needs. Able to collect specimens, clean rooms, manage dietary needs, document behaviors and handle any other need. Excellent communication and organizational skills combined with dependable, forward-thinking approach.

Detail-oriented Medical Assistant with extensive experience performing medical clerical duties and patient screenings in a busy clinical setting.

Caring Certified Nursing Assistant with excellent communication skills and 10 + years expertise in geriatric care.

Skills
  • Patient Education
  • Therapeutic phlebotomy
  • Data entry
  • Tracking specimens
  • Proper storage procedures
  • Medical records maintenance
  • HIPAA
  • Biohazard waste disposal
  • Sharps disposal
  • Drawing blood
  • Colostomy care familiarity
  • Healthcare platforms
  • AED certification
  • Strong clinical judgment
  • Strong medical ethic
  • Psychiatric and mental health care
  • Flow sheet charting
  • CPR and BLS certified
  • Geriatric treatment knowledge
  • Feeding assistance specialist
  • Clinical training
  • Problem resolution ability
  • Drug administration trained
  • Medical assisting specialist
  • Talent in obtaining/charting vital signs
  • Ventilator care
  • Blood Withdrawal certification
  • IV drug therapy management
  • Acute and rehabilitative care
  • Extensive ER experience
  • Wound cleaning/care expertise
  • Charting
  • Bi-lingual in English and Spanish
  • Wound care proficiency
  • Speaking clearly
  • Healthcare billing proficiency
  • Staff training and development
  • Newborn education
  • Practiced inpatient and outpatient caregiver
Experience
09/2000 to Current
Nurse Assistant Lifepoint Hospitals Lawrenceburg, TN,
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Protected patients, families and staff from infection by cleaning and sanitizing rooms and equipment.
  • Delivered exceptional care to patients in bed facility.
  • Provided personal nursing care in pre- and post-operative situations.
  • Checked vital signs of patients and recorded all gathered information, noting any distinct changes to report to nurse.
  • Prepared rooms for patients by cleaning all areas and changing linens.
  • Completed clinical rotations in Geriatrics.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Conducted routine checks on standards patient vitals, including blood pressure, blood sugar and heart rate.
  • Used mobility devices and equipment to carefully and safely lift patients from chairs to beds.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Followed care plan to support patient ambulation and exercise requirements.
  • Played games, with patients on  basis to boost mood, improve memory and provide light entertainment.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
  • Supported patients with daily hygiene requirements such as bathing and grooming.
  • Responded to patient alarms and requests to assess needs and obtain necessary care for medical and personal concerns.
  • Assisted patients with shaving, bathing and teeth brushing to promote good oral health and personal hygiene.
  • Helped patients remain mobile by moving between beds, wheelchairs and other assistive devices for optimal transportation across facility.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Collected information about special dietary requirements, assessed meals, documented intake and assisted with feeding to promote proper patient nutrition.
07/2017 to 10/2019
Medical Assistant Centerlight Health System New York City, NY,
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Recorded vital signs and medical history for patients.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
11/2010 to 04/2018
Phlebotomist Uniontown Hospital Uniontown, PA,
  • Interviewed patients and analyzed and documented medical records to update and file documents.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Verified collection orders and communicated discrepancies to nurses.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Traveled to over [8] nursing facilities  to collect blood and  and specimens.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Conducted bleeding time tests and updated results into paper or electronic charts.
  • Created individualized service or program plans by assessing resident history and preferences.
04/2001 to 10/2009
Phlebotomist Uniontown Hospital Uniontown, PA,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Created individualized service or program plans by assessing resident history and preferences.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
  • Evaluated accuracy and compliance of all documentation and reports.
  • Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
  • Tracked and escalated compliance, care and quality issues.
  • Treated patients with strokes, head traumas, comas and intracranial hematomas.
  • Conducted bleeding time tests and updated results into paper or electronic charts.
  • Coordinated allocation of surgical supplies and nursing supplies.
  • Verified collection orders and communicated discrepancies to nurses.
  • Took and recorded patients' temperature, pulse and blood pressure.
  • Supported patients with customized patient teaching tools.
  • Provided necessary health education training for patients.
  • Completed clinical rotations in Geriatrics.
  • Relayed feedback on clinical settings’ effectiveness in enabling students reach course and program goals.
  • Maintained all confidential personnel files, licensing and CPR compliance records.
Education and Training
Expected in 1990
High School Diploma:
Santa Rosa High School - Santa Rosa, TX
GPA:
Expected in 2001
Medical: Medical Assistant
Vanguard Vocational - Fremont, OH
GPA:

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Resume Overview

School Attended

  • Santa Rosa High School
  • Vanguard Vocational

Job Titles Held:

  • Nurse Assistant
  • Medical Assistant
  • Phlebotomist
  • Phlebotomist

Degrees

  • High School Diploma
  • Medical

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