Nurse Aide Supervisor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Registered Nurse with over 27 years of leadership experience in long term care & hospice. Excellent reputation for resolving problems, improving patient and family satisfaction outcomes. Staff retention and overall moral.

  • Case Management of aide services
  • Dementia and Alzheimer's knowledge
  • Nurse Aide Education
  • Assessment of skills proficiency
  • Bi-weekly payroll
  • Interviewing & hiring qualified applicants
  • Conflict resolution
  • Infection Control
  • Regulatory Compliance
  • Professional development & Mentoring
  • Monitoring labor expenses
  • Annual performance evaluations
  • Incident reports, grievances
  • Leadership team
Work History
Nurse Aide Supervisor, 01/2012 to Current
Providence Life ServicesHomewood, IL,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collaborated with peers to brainstorm new activities for patients and discuss ways to resolve issues.
  • Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
  • Investigated and reported all incidents per organization policies.
  • Confidently directed overall operation of nurse aide services to case manage quality patient care.
  • Answered questions and addressed concerns from employees, patients, and caregivers via email, phone and in person.
  • Supervise staff of 25 certified nursing assistants, and 3 office support staff.
Director of Nursing Services, 07/2000 to 12/2011
Liberty Commons Nursing & Rehabilitation CenterCity, STATE,
  • Planned and assigned workload to 70-person nursing staff to direct patient care.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Identified department issues to recommend corrective actions, including regulatory and compliance department issues.
  • Performed rounds to observe care and interview staff, residents and families.
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Participated in daily management team meetings to discuss resident status, census changes and resident complaints or concerns.
  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Evaluated work performance of 70 nursing personnel to determine wage increases and implement discipline.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Direct day-to-day administrative and operational functions for 118-bed facility, providing guidance and leadership to over 70 employees .
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Organized and facilitated daily department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
RN Unit Supervisor/MDS Coordinator, 09/1986 to 07/1999
Compass Health & Rehab HawfieldsCity, STATE,
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Oversaw and managed 30 clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism.
  • Oversaw delivery of care for all patients on (2) skilled nursing units, providing direct care to up to 60 patients, delegating nursing assignments and supervising team comprised of nurses, LPNs, and CNAs.
  • Investigated and resolved issues affecting facility operations and patient care, including patient or family grievances, and employee issues.
  • Sustained quality standards by performing routine medication audits .
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs .
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support.
  • Supervised and managed functions for 60-bed skilled unit, including daily scheduling, tasking and administration.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
Associate of Applied Science: Registered Nurse, Expected in 05/1993
Alamance Community College - Graham, NC
  • Dean's List
  • President`s List
  • Member of Student Nurses Association

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Resume Overview

School Attended
  • Alamance Community College
Job Titles Held:
  • Nurse Aide Supervisor
  • Director of Nursing Services
  • RN Unit Supervisor/MDS Coordinator
  • Associate of Applied Science

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