new member solutions sr specialist resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Overview
A highly skilled, multifaceted, high performance oriented professional with a proven record of exceeding both business metric and MSAT requirements each month.
Persistent, resilient, driven “Closer” with the proven ability to quickly and accurately assess member needs, ask for the business and consistently demonstrate the value of USAA financial products and services.
Effective motivator and team player with exceptional communication, deepening member relationships leading to the acquisition of new business on a “one and done” business sales model.
Expected in to to
Master of Science: Counseling Psychology
Seattle Pacific University - Seattle , WA
Expected in to to
Bachelor of Science: Communications
Seattle Pacific University - Seattle, WA
01/2015 to 05/2015
New Member Solutions Sr Specialist Fullbloom Maui, HI,
  • New Member Solutions Specialist  Feb/2015 - Jun/2015
  • Financial Foundations Specialist    Nov/2014 - Feb/2015
  • Financial Foundations Associate    Oct/ 2013 - Nov/2014
  • Consistently Exceeds / Far Exceeds Business Metrics (ACE, MC’s, Bank Quality)
  • Consistently Exceeds MSAT, Technical and Compliance
  • Employee of the Month - Team nominated Nov. 2014
08/2009 to 08/2013
Professional Leadership / Career Coach Penn National Gaming Biloxi, MS,
  • Tele-coach with clients utilizing strategic life planning to achieve personal and professional goals.       
  • Provide needs assessment to facilitate collaborative approaches within problem areas.         
  • These areas include: values clarification, strategic professional planning and goal setting.        
  • Conduct one-on-one phone and in-person individual and group coaching sessions.
07/2006 to 05/2013
School Guidance Counselor Dysart Unified School District City, STATE,
  • Guided students in clarifying academic needs and objectives. 
  • Provide school-based counseling, needs assessments for problem identification.
  • Facilitate workable solutions given areas of concern.
05/2003 to 11/2006
Entertainment Manager Self Employed City, STATE,
  • Review and negotiate entertainment contracts between client and Paramount, HBO and CBS.        
  • Supervise on-set activities of minor and facilitate educational requirements per state laws .

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Resume Overview

School Attended

  • Seattle Pacific University
  • Seattle Pacific University

Job Titles Held:

  • New Member Solutions Sr Specialist
  • Professional Leadership / Career Coach
  • School Guidance Counselor
  • Entertainment Manager


  • Master of Science
  • Bachelor of Science

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